Choose the Right PRIME Branch, Doctor and Appointment Time
PRIME Medical Center is a network rather than one clinic. PRIME Healthcare currently lists medical centres across Dubai, Sharjah and Ajman, with different doctors, departments, opening hours and service schedules at individual locations.
Use this page to choose the correct branch, find a doctor through PRIME’s current doctor finder, check the actual consultation time, confirm insurance and likely charges, and know what to verify before travelling.
Quick answer: PRIME’s central medical-centre contact is +971 4 707 0999. Start by choosing the branch and speciality, then confirm the doctor’s session rather than relying only on the clinic’s general opening hours.
What do you need from PRIME today?
What is PRIME Medical Center in the UAE?
PRIME Medical Centers are multi-specialty outpatient facilities operated within PRIME Healthcare Group. PRIME states that its centres cover major residential areas in Dubai, Sharjah and Ajman and provide services ranging from general practice to specialist and super-specialty outpatient care with diagnostic support.
General practice and specialist consultations are available across the network, but the exact departments differ by branch.
PRIME describes diagnostic support across its medical-centre network. Confirm the exact laboratory, X-ray, ultrasound or other service at your chosen branch.
PRIME provides centralized appointment support and its PRIME Health ME app for appointment and patient-service functions.
PRIME’s current official contact route for Medical Centers is +971 4 707 0999.
PRIME Medical Center branches and current timing examples
PRIME’s current directory shows that there is no single network-wide opening time. The examples below use the provider’s published directory information. Always confirm the exact doctor or department schedule before travelling.
| Branch | Area / emirate | Current published timing | Important check |
|---|---|---|---|
| Airport Terminal 3 | Terminal 3, Airport Road, Dubai |
Clinic 24/7 GP: Mon–Fri 8 AM–8 PM; Sat–Sun 9 AM–5 PM. |
Clinic opening and GP doctor hours are different. |
| Ajman Medical Center | Sheikh Khalifa Bin Zayed Street, Ajman | Sat–Thu 8 AM–12 midnight; Fri 2 PM–10 PM. | Friday family and specialty clinic times differ. |
| Al Barari | Living Legends, Dubai | 9 AM–9 PM | Confirm doctor and department session. |
| Al Khawaneej | Al Khawaneej Road, Dubai | Sat–Thu 8 AM–11 PM; Fri 3 PM–11 PM | Friday hours are different. |
| Al Nahda | Al Nahda | Published 24/7 | Confirm the exact Al Nahda facility and doctor before travel. |
| Al Qasimia | Al Qasimia, Sharjah | Generally 8 AM–9 PM; Friday 5 PM–9 PM in the current directory | Use the live directory because service timings can differ. |
| Al Warqa | Warqa 3, Dubai | Sat–Thu 8 AM–10 PM; Fri 9 AM–10 PM | Confirm specialist timing. |
| Barsha Heights | Barsha Heights, Dubai | Published 24/7 | Not every specialist is necessarily available 24 hours. |
| BurJuman | Bur Dubai | Sat–Thu 7 AM–10 PM | Friday GP, paediatric, dermatology and lab times are service-specific. |
| Deira @ Reef Mall | Near Salahuddin Metro Station, Dubai | Usually 7 AM–10 PM; Friday currently 7 AM–9 PM | Confirm current daily schedule in the live directory. |
| Jumeirah | Al Wasl Road, Dubai | Sat–Thu 8 AM–9 PM; Fri 8 AM–12 PM and 4 PM–8 PM | Friday has a split schedule. |
| King Faisal | Sharjah | Mon–Thu and Sat–Sun 8 AM–10 PM; Fri 8–11 AM and 2–9 PM | Friday has a split schedule. |
| Mizhar | Al Khawaneej Road, Dubai | Published 24/7 | Confirm named doctor and specialty session. |
| Motor City | Detroit Street / West Arcade, Dubai | Published 24/7 | Confirm exact department availability. |
| Nad Al Hamar | Nad Al Hamar, Dubai | 9 AM–9 PM | Verify doctor timing before travel. |
| Nad Al Sheba | Avenue Mall, Nad Al Sheba, Dubai | 9 AM–9 PM | Confirm current doctor and service availability. |
| Rahmania Mall | Al Rahmaniya, Sharjah | Sat–Thu 9 AM–9 PM; Fri 5 PM–9 PM | Friday hours are shorter. |
| RTA Medical Center | Garhoud, Dubai | Current PRIME directory lists clinic timing 8 AM–4 PM | Confirm eligibility/access if your visit relates to an RTA facility. |
| Sheikh Zayed Road / Oasis Mall | Sheikh Zayed Road, Dubai | Sat–Thu 8 AM–9 PM; Fri 8 AM–12 PM and 4 PM–8 PM | Friday has a split schedule. |
| Zero-6 Mall | University Road, Sharjah | Published 24/7 | Confirm doctor, specialty and diagnostic-service hours. |
PRIME Medical Center and PRIME Corp Medical Center are not always the same facility
PRIME’s directory also contains corporate medical-centre locations such as Corp Al Nahda, Corp Al Qusais, Corp Al Warsan, Corp Deira and Corp Warsan 2. These can have different locations, operating hours and service arrangements from a similarly named public medical centre.
A search for “PRIME Al Nahda” may surface both a main medical-centre result and a corporate medical-centre result. Match the appointment confirmation to the exact facility name.
If an employer sent you to PRIME, ask whether the appointment is at a general PRIME Medical Center, a PRIME Corp facility or an onsite corporate clinic.
Check the branch name, building or street and doctor before following a map result with a similar name.
How to find the right PRIME Medical Center doctor
A static doctor list becomes outdated quickly because rosters and sessions can change by branch. PRIME’s current doctor finder is more useful for a live search. It includes filters for doctor name, department, language, location, insurance, gender and other profile information where available.
Select the appropriate service such as general practice, paediatrics, dermatology, dental, ENT, gynaecology, orthopaedics or another specialty.
A doctor listed in the PRIME network should not be assumed to practise at every medical centre. Match the profile to your preferred branch.
Use the available language filter where needed, then confirm the doctor’s current consultation session when booking.
A doctor or department may still have plan-specific insurance conditions. Confirm the exact network before treatment.
Clinic opening hours are not the same as a doctor’s consultation hours. Ask for the actual appointment time and branch.
Save the appointment message or reference so you can recheck the doctor, facility and time if anything changes.
Services vary by PRIME branch
PRIME describes its medical centres as multi-specialty outpatient facilities with diagnostic support. Individual branch pages show different department mixes, so a service available at one centre should not automatically be assumed at another.
Clinic hours, doctor hours and service hours are different
PRIME’s own directory provides clear examples. Airport Terminal 3 is listed as a 24/7 clinic while GP doctors have separate hours. BurJuman lists one general clinic schedule and different Friday timings for GP, paediatrics, dermatology and laboratory services.
The building may be open even when your specialist is not seeing patients.
Laboratory, X-ray, physiotherapy or pharmacy hours may be narrower.
Your named doctor’s working session is the time that matters for an appointment.
How to book a PRIME Medical Center appointment
PRIME offers centralized appointment support, an official doctor finder and the PRIME Health ME mobile service. A branch-first booking process reduces the risk of reaching the wrong facility or arriving outside the doctor’s session.
How to check insurance before a PRIME visit
Insurance acceptance should be checked at the plan and network level, not only by insurer name. PRIME’s own insurer pages show that one insurer can contain several different network levels. For example, its current Nextcare information lists multiple networks rather than one universal Nextcare entitlement.
- Is my exact network accepted at this branch?
- Is my selected doctor covered?
- Is direct billing available?
- Does the consultation require approval?
- Do lab, imaging or procedures require separate approval?
- What co-pay or deductible is expected?
- Is this exact PRIME branch in-network?
- Is the selected specialty included?
- Are lab and radiology covered?
- Does dental have a separate benefit?
- Is a referral required?
- Is pre-authorization needed?
There is no single PRIME consultation price for every visit
A reliable network-wide consultation fee was not verified because price can vary by doctor, specialty, branch, insurance arrangement and service. Ask for the current patient charge before a non-emergency service when cost matters.
Confirm whether the quoted amount is for a GP, specialist, first consultation or follow-up visit.
Ask whether laboratory tests are included in the consultation or charged separately.
Confirm X-ray, ultrasound or other diagnostic charges and authorization requirements.
Examination, X-ray, procedure and follow-up may be separate items.
Prescription medicines and pharmacy purchases should not be assumed to be included.
Ask whether a medical report, certificate, records copy or insurer form has a fee.
What to take to a PRIME Medical Center visit
Requirements differ by service, but carrying the information below can prevent avoidable registration, insurance and clinical delays. Ask PRIME if your specific appointment requires anything additional.
Emirates ID, insurance card or digital insurance details, appointment confirmation, medication list and relevant previous reports.
Child identification and insurance details, parent or guardian identification and relevant vaccination or previous paediatric records.
Doctor request or referral when applicable, previous results and any preparation instructions such as fasting.
Employer authorization, company identification or corporate booking details where the service has been arranged through work.
Keep invoices, approvals, reports, claim forms and supporting identification if reimbursement or documentation may be required.
Bring previous results and a current medication list so the doctor can review relevant history without relying only on memory.
PRIME Medical Center is not the same as PRIME Hospital
PRIME operates both outpatient medical centres and PRIME Hospital. A medical-centre appointment should not automatically be treated as equivalent to hospital inpatient, surgical, intensive-care or emergency services.
| Facility | Main role | Current central contact | Use this distinction for |
|---|---|---|---|
| PRIME Medical Centers | Multi-specialty outpatient medical centres | +971 4 707 0999 | Routine consultations, outpatient specialties and branch-based services. |
| PRIME Hospital | Hospital-level care | +971 4 292 9777 | Hospital services that may not belong in a routine outpatient centre. |
Common PRIME visit problems and what to do
Ask for the doctor’s consultation session. General branch opening hours do not guarantee that an individual doctor is working.
Recheck PRIME’s doctor finder using the location filter. The doctor may practise at another branch or on selected days.
Ask both PRIME and the insurer to verify the exact network, branch, doctor, service and pre-authorization requirement.
Check whether the first amount covered consultation only. Tests, imaging, procedures, medicines or reports may be separate.
Use map listings for navigation, but use PRIME’s official directory or central contact for time-sensitive clinic, department and doctor schedules.
Ask whether your procedure or investigation belongs at a PRIME Medical Center or should be handled through PRIME Hospital.
Do not wait for a routine clinic appointment in a medical emergency
This page helps with outpatient visit planning. It cannot determine whether a symptom is safe to wait for a routine appointment.
Official PRIME sources used for this update
These are the most useful provider routes for rechecking details that can change.
- PRIME Medical Center official branch directory — locations, contact details and branch-specific timings.
- PRIME Medical Center doctor finder — doctor, department, location, language, insurance and related filters.
- PRIME Healthcare medical-centre network overview — outpatient services, diagnostics, centralized booking and app information.
- PRIME official contact page — medical-centre and hospital contact numbers and helpdesk email.
Information checked 29 September 2026. Provider pages can change after publication, so use the official directory for the final time-sensitive check.
PRIME Medical Center UAE FAQs
What is the PRIME Medical Center phone number?
PRIME’s current official contact page lists +971 4 707 0999 for PRIME Medical Centers. PRIME Hospital is separately listed at +971 4 292 9777.
How do I book a PRIME Medical Center appointment?
Use PRIME’s doctor finder to identify the specialty, doctor and location, then confirm the appointment through PRIME’s booking route or call +971 4 707 0999. PRIME also promotes its PRIME Health ME mobile service.
Are PRIME Medical Center timings the same at every branch?
No. PRIME’s current directory shows different schedules by location, weekday and service. Some branches are listed as 24/7, while others have shorter or split Friday schedules.
Which PRIME Medical Centers are open 24 hours?
PRIME currently lists several locations as 24/7, including Airport Terminal 3, Al Nahda, Barsha Heights, Mizhar, Motor City and Zero-6 Mall. This does not mean every doctor or department operates 24 hours.
How can I find a doctor at PRIME Medical Center?
Use PRIME’s official medical-centre doctor finder. It currently supports filters such as department, location, language, insurance and other doctor-profile details. Confirm the doctor’s actual session before travelling.
Does PRIME Medical Center accept insurance?
PRIME publishes insurer and network information, but acceptance can depend on the exact plan, network, branch, doctor and service. Confirm your policy with both PRIME and your insurer before treatment.
How much is a consultation at PRIME Medical Center?
A single current UAE-wide consultation price was not verified. Ask for the fee for the specific doctor, specialty, branch and insurance arrangement, and ask which tests or procedures would be charged separately.
What should I bring to a PRIME Medical Center appointment?
Emirates ID, insurance information, appointment details, relevant previous reports and a current medicine list are generally useful. Some tests, corporate services or insurance visits may require additional documents.
Is PRIME Medical Center the same as PRIME Hospital?
No. PRIME Medical Centers are outpatient medical-centre facilities, while PRIME Hospital is a separate hospital-level facility with a separate central contact.
What should I do in a medical emergency?
Do not wait for a routine medical-centre appointment. For a medical emergency in the UAE, call 998 for ambulance assistance.