Al Hendawy Medical Centre Abu Dhabi: Plan the Right Visit Before You Go
Al Hendawy Medical Centre is an Abu Dhabi medical centre in the Al Danah / Madinat Zayed side, with official pages listing centre phone, pharmacy phone, WhatsApp, email, split clinic hours, doctors and several outpatient services.
Use this guide to check the correct phone route, doctor list, department timing, services, lab and pharmacy notes, insurance questions, fees caution, DoH Abu Dhabi verification route, map access and when emergency care is safer than waiting for a clinic appointment.
Before you leave home
Independent guide: UAEMedicalCentres.org is not Al Hendawy Medical Centre, not Department of Health Abu Dhabi, not an insurer, not a TPA, not a booking service and not an emergency provider. Confirm appointments, doctor timing, fees, insurance, approvals and urgent-care suitability directly with the official centre, insurer or UAE emergency services.
Is Al Hendawy Medical Centre Abu Dhabi the right clinic to contact?
Good for planned outpatient care
Use it for routine clinic-style visits such as paediatrics, internal medicine, family medicine, ENT, OB-GYN, dermatology, dentistry, physiotherapy, lab, radiology, pharmacy and vaccination-related enquiries.
Good for central Abu Dhabi access
Official service pages place the centre around Al Hendawy Pharmacy Building, Sultan Bin Zayed the First Street / Muroor Road, opposite Madinat Zayed Shopping Center, Al Danah Zone 1.
Not for serious emergencies
Split or long clinic hours do not make a facility an emergency department. For severe symptoms, major injury or rapid worsening, use emergency care first.
Timing note: do not merge centre hours, doctor hours, lab hours and pharmacy hours. The centre’s main clinic hours, lab hours and pharmacy hours are published separately. Call before visiting near closing time, on Fridays, during Ramadan or around UAE public holidays.
Which Al Hendawy Medical Centre is this page about?
This page is locked to Al Hendawy Medical Centre in Abu Dhabi. The spelling can appear as Al Hendawy Medical Centre, Al Hendawy Medical Center, Al-Hendawy Medical Center or Alhendawy MC. For safe booking, match the Abu Dhabi phone number, area and official website before sharing information or travelling.
| Entity detail | Working answer for this page | What the patient should confirm |
|---|---|---|
| Facility | Al Hendawy Medical Centre – Abu Dhabi. | Use the official Al Hendawy site, centre phone or WhatsApp route. |
| Area wording | Al Danah Zone 1 / opposite Madinat Zayed Shopping Center / Sultan Bin Zayed the First Street and Muroor Road context. | Ask which floor and entrance your department uses. |
| Facility type | Medical centre with multiple outpatient departments, lab, pharmacy and radiology-related services. | Do not assume inpatient hospital admission or emergency-department services. |
| Regulator | Department of Health Abu Dhabi jurisdiction context. | Use DoH/TAMM tools for live facility/professional verification. |
How to book Al Hendawy Medical Centre Abu Dhabi safely
Al Hendawy pages include a booking form, phone route and WhatsApp route. The safest approach is to confirm the exact doctor, department floor, appointment slot, fee and insurance before travelling.
Confirm the Abu Dhabi centre
Say: “Al Hendawy Medical Centre Abu Dhabi, opposite Madinat Zayed Shopping Center / Al Danah.” This helps avoid wrong-map or old-directory confusion.
Choose the doctor or department
Ask for paediatrics, internal medicine, family medicine, ENT, OB-GYN, dermatology, dentistry, physiotherapy, laboratory, radiology, pharmacy or vaccination service.
Check doctor timing separately
A department may be listed online while a doctor’s actual timing changes. Confirm the doctor’s name, day, timing, floor and whether the visit is appointment-only or walk-in.
Ask insurance and fee before the visit
Give your insurer, TPA, network, policy type, doctor, specialty and service. Ask whether the visit is direct billing, pay-and-claim or self-pay.
Save the confirmation
Keep the appointment time, doctor name, phone confirmation, WhatsApp message, approval number or any payment estimate for reception and insurer follow-up.
Helpful call script: “Hi, I want Al Hendawy Medical Centre Abu Dhabi. Is this doctor available today? Which floor should I come to? Is walk-in accepted? Is my insurance direct billing? What is the co-pay or self-pay fee, and do I need pre-approval?”
Doctors currently listed by Al Hendawy Medical Centre
The official doctors page lists the following names and titles. Treat this as a navigation snapshot, not a guarantee that a doctor is available today. Always confirm current schedule, branch, floor, fee, insurance, language and DoH professional status before visiting.
| Provider-listed name | Title shown by official page | What to confirm before booking |
|---|---|---|
| Dr. Ali Hendawy | Consultant Pediatrician | Current paediatric timing, child-age suitability, vaccination route and urgent child-symptom safety. |
| Dr. Mahmoud Kamel | Specialist Internal Medicine | Adult medicine appointment, reports to bring, chronic-condition follow-up and insurance approval. |
| Dr. Khaled Zaky | ENT Consultant | ENT clinic timing, procedure availability, equipment, fee and approval rules. |
| Dr. Ghada Abdel Wahab | Specialist Gynecologist, Obstetrician | Clinic timing, scan availability, insurance approval and whether hospital care is needed for urgent pregnancy symptoms. |
| Dr. Abeer El Hadi | Specialist Gynecologist, Obstetrician | Appointment slot, women’s health service, procedure scope, insurance and follow-up costs. |
| Dr. Tarek Mahmoud Arafa | Specialist Pediatrician | Paediatric timing, child documents, vaccination record if relevant and emergency red flags. |
| Dr. Ahmed Ibrahim | Specialist Radiology | Exact imaging service, referral, preparation, report timing and pre-approval. |
| Dr. Nehal Zuel Fakkar | Specialist Dermatologist | Medical versus cosmetic coverage, consultation fee, procedure estimate and package conditions. |
| Ms. Christine Angcao | Physiotherapist | Referral, session count, package fee, insurance approval and therapist timing. |
| Dr. Naglaa Khalifa | Specialist Family Medicine | Family medicine timing, walk-in rule, chronic-condition follow-up and reports to carry. |
| Dr. Nehal Khaled | GP Dentist | Dental insurance, X-ray cost, procedure estimate, materials and follow-up visit cost. |
| Dr. Maha Hassan Anwar | Consultant Dermatologist | Dermatology/aesthetic timing, procedure suitability, cost, exclusions and follow-up plan. |
| Dr. Eman Yehia Zakaria | General Physician | Current appointment slot, walk-in option, insurance and whether lab/imaging is separate. |
Use provider pages for appointment timing
- Check the official doctors page first.
- Use call or WhatsApp to confirm today’s timing.
- Ask which floor to visit.
- Ask if the doctor accepts your insurance.
- Save the appointment reference.
Use DoH for verification needs
- Open DoH/TAMM professional search tools.
- Search the exact doctor name.
- Confirm professional title and current status where visible.
- Ask the centre if spelling or association differs.
- Do not rely on old directories for today’s doctor availability.
Doctor list caution: official pages may be updated at different times. A doctor appearing online does not guarantee same-day availability, insurance approval or walk-in access.
Al Hendawy Medical Centre services and departments
Official service pages list multiple outpatient departments. Use this table as a practical visit-planning guide, not as medical advice or a promise that every service is available today.
| Service area | Provider-listed examples | Patient check before visiting |
|---|---|---|
| Family / general medicine | General examination, regular checkups, acute febrile illness, asthma attacks, diabetes, hypertension, cholesterol, digestive issues and referrals. | Doctor timing, walk-in rule, consultation fee, insurance direct billing and reports to carry. |
| Internal medicine | Adult internal diseases, diabetes, blood pressure, digestive, respiratory and chronic-condition follow-up. | Current internist timing, medicine list, report review, approval and follow-up cost. |
| Paediatrics | Child health, paediatric specialist visits, growth concerns and vaccination-related enquiries. | Child’s documents, vaccine record, paediatrician timing and whether urgent symptoms need emergency care. |
| Obstetrics and gynaecology | Women’s health, antenatal/postnatal care, ultrasound-linked visits, PCOS or gynaecology consultation. | Doctor timing, scan availability, approval, pregnancy warning signs and hospital referral route. |
| ENT | Ear, nose and throat consultation, ear wash and related outpatient ENT assessment. | ENT consultant timing, procedure fee, equipment availability and approval. |
| Dermatology and aesthetics | Skin, hair, nail, acne, eczema, pigmentation and cosmetic-dermatology services. | Medical versus cosmetic coverage, Tabby/payment option if offered, package terms and procedure risk discussion. |
| Dentistry | Dental checkups, cleaning, restorative care, cosmetic dentistry, extractions, root canal and dental X-ray route. | Dental insurance, X-ray cost, materials, number of visits, written estimate and follow-up charges. |
| Physiotherapy | Recovery, mobility, strength, injury or surgery-related rehabilitation support. | Referral, session package, approval, therapist timing and treatment-plan review. |
| Laboratory | On-site lab and blood-test service pages, with published lab timing and ISO 15189-2022 accreditation wording. | Sample timing, fasting/preparation instruction, insurance approval, result route and doctor order if needed. |
| Radiology | Radiology lab established in 2021, with diagnostic imaging wording on official pages. | Exact scan, referral, appointment, preparation, pregnancy disclosure, approval and report collection. |
| Pharmacy | Pharmacy in the same building with separate pharmacy phone and insurance-support wording. | Prescription rules, stock, pharmacy hours, insurance billing and medicine availability. |
| Vaccinations | Vaccination service pages and paediatric vaccine-related wording. | Eligibility, stock, age, vaccine record, dose schedule and whether government route is required. |
No diagnosis here: this guide helps you choose the right contact route. It does not interpret symptoms, recommend medicines, prescribe dosages, choose scans or replace a licensed clinician.
Al Hendawy Medical Centre timings: clinic, lab and pharmacy are different
The official site shows different timing signals across centre, department, lab and pharmacy pages. Use the table below to avoid a common Abu Dhabi clinic mistake: assuming one timing applies to every doctor and counter.
| Area | Published timing signal | What to confirm |
|---|---|---|
| Main centre / many clinic pages | 10:00 AM–2:00 PM and 5:00 PM–9:00 PM. | Doctor timing, appointment slot, last registration and Friday/public-holiday status. |
| General / internal medicine pages | Saturday–Thursday 10:00 AM–2:00 PM and 5:00 PM–9:00 PM; Friday closed. | Exact doctor timing and fourth-floor access note. |
| Dermatology and cosmetic department | Saturday–Thursday 10:00 AM–2:00 PM and 5:00 PM–9:00 PM; Friday closed. | Dermatologist timing, procedure estimate, cosmetic exclusions and mezzanine-floor access. |
| Laboratory | Saturday–Thursday 9:00 AM–9:00 PM; Friday closed. | Sample collection cut-off, fasting/preparation instruction and report delivery route. |
| Pharmacy | Saturday–Thursday 9:00 AM–11:00 PM; Friday closed. | Medicine stock, prescription requirement and insurance billing. |
Do not publish one simple “open now” answer from this page. Clinic, doctor, lab, radiology, pharmacy, Ramadan and public holiday timings can differ. Call before travelling if timing matters.
Lab, radiology and pharmacy checks before you visit
Diagnostics and pharmacy visits are where patients often face extra approvals, preparation rules and separate charges. Confirm the exact service before you come only for a test, scan or medicine pickup.
Laboratory
Ask sample timing, whether fasting is required by the provider, insurance approval, result delivery method and whether a doctor request is needed.
Radiology
Ask whether the exact scan is available today, whether referral is needed, what preparation applies, and when the report will be ready.
Pharmacy
Ask medicine availability, insurance billing, prescription rules and whether the pharmacy can fill the item before you make a separate trip.
Radiology safety note: tell the licensed provider if you are pregnant or may be pregnant, and follow official preparation instructions from the centre or imaging professional.
Insurance at Al Hendawy Medical Centre: what to verify first
Al Hendawy’s official site displays insurance-provider logos and mentions insurance acceptance on some service pages. That still does not prove your exact plan covers your exact doctor, test, scan, medicine, dental procedure, dermatology service or physiotherapy session.
Confirm your exact plan
Ask using your insurer, TPA, network, policy type, doctor, specialty and planned service.
Ask payment route
Ask whether the visit is direct billing, pay-and-claim or self-pay. Co-pay and deductible can still apply.
Check approvals
Dental, imaging, specialist procedures, vaccines, dermatology procedures, physiotherapy and medicines may have separate approval rules.
Al Hendawy Medical Centre fees: confirm before paying
Reliable current consultation fees were not verified for every doctor, department, test, scan, dental treatment, dermatology procedure or physiotherapy session. Publishing guessed prices would be misleading on a healthcare page.
| Possible charge | Why it may vary | Ask before service |
|---|---|---|
| Doctor consultation | Doctor title, specialty, insurance network and follow-up rules can differ. | “What is the consultation fee or co-pay for this exact doctor today?” |
| Lab tests | Tests, panels, fasting rules and insurance approvals vary. | “What tests are included and when will the result be ready?” |
| Radiology | X-ray, ultrasound, Doppler and other imaging may have separate approval or report fees. | “Is the scan available onsite and is approval required?” |
| Dental treatment | Tooth, material, X-ray, lab work, complexity and number of visits affect price. | “Can I get a written estimate before treatment?” |
| Dermatology / aesthetics | Medical dermatology and cosmetic procedures may be billed differently. | “Is this covered by insurance, self-pay or instalment payment?” |
| Physiotherapy | Number of sessions, package rules, referral and insurer approval can differ. | “How many sessions are approved and what is my per-session payment?” |
| Pharmacy | Medicine availability, substitution, formulary and insurance limit may apply. | “Is the medicine covered or cash-only today?” |
Fee safety note: confirm the final payable amount directly with Al Hendawy and your insurer before consultation, tests, scan, dental work, procedure, package or medicine purchase.
What to carry for an Al Hendawy Medical Centre appointment
Carry only what the provider or insurer needs. Do not post personal documents in comments, reviews or unverified directory forms.
Basic visit documents
Emirates ID, insurance card, appointment confirmation, phone number used for booking and payment method.
Medical documents
Previous reports, prescriptions, allergy list, medicine list, discharge summary, referral letter and previous imaging if relevant.
Insurance documents
Approval number, claim form, policy card, referral note and insurer SMS/email if your service needs pre-approval.
For children: bring the child’s Emirates ID, insurance card, vaccination record if relevant, current medicine details and previous paediatric reports. For urgent child symptoms, ask whether clinic booking is safe or emergency care is needed.
Privacy caution: do not send Emirates ID copies, passport details, insurance-card images, prescriptions, lab reports or medical records to unverified numbers or social media accounts.
Al Hendawy Medical Centre Abu Dhabi map and access notes
Official service pages place Al Hendawy around 425 Al Hendawy Pharmacy Building, Sultan Bin Zayed the First Street / Muroor Road, opposite Madinat Zayed Shopping Center, Al Danah Zone 1, Abu Dhabi. Different departments mention different floors, so confirm the exact floor before you arrive.
How to verify Al Hendawy Medical Centre through DoH Abu Dhabi routes
Department of Health Abu Dhabi is the healthcare authority route for Abu Dhabi emirate. DoH pages list Al Hendawy Medical Centre under Abu Dhabi primary-care provider context and provide tools for facility, professional, insurance and licence-related checks.
Facility verification route
- Open DoH lists and tools.
- Use “Find a Healthcare Facility” or facility licence tools where available.
- Search the exact facility name.
- Match Abu Dhabi / Al Danah / Madinat Zayed context.
- Do not rely on old insurance PDFs as live licence proof.
Professional verification route
- Use DoH/TAMM professional search route where available.
- Search exact doctor name and spelling.
- Check professional title and status where visible.
- Confirm current appointment timing with Al Hendawy.
- Do not treat a directory listing as same-day availability.
What to do if booking, billing or care access goes wrong
Start with Al Hendawy because the centre can check your booking, doctor timing, floor, invoice, lab request, pharmacy issue or insurance approval. If the problem involves insurance, your insurer or TPA may also need to review it. For serious unresolved healthcare complaints in Abu Dhabi, use official DoH routes.
Ask the centre first
Request the appointment reference, doctor name, department, invoice, approval status, lab request, pharmacy item or manager route.
Ask your insurer or TPA
For rejected claims, dental coverage, medicine limits, approval delays or network problems, ask your insurer/TPA using exact facility and service details.
Use DoH if escalation is needed
DoH advises contacting the health facility management first for complaints. For unresolved issues or medical-error investigation routes, use official DoH/TAMM complaint channels.
When not to wait for Al Hendawy Medical Centre booking
Al Hendawy can be useful for routine outpatient care, but it should not be treated as an emergency department unless the official provider and emergency system direct you there. For serious or rapidly worsening symptoms, choose emergency care first.
Ambulance
In the UAE, call 998 for ambulance help in a medical emergency.
Police
Call 999 for police emergencies where immediate safety support is needed.
Fire / civil defence
Call 997 for fire or civil-defence emergencies.
Use emergency care now for severe chest pain, severe breathing difficulty, stroke-like symptoms, heavy bleeding, major injury, severe allergic reaction, loss of consciousness, poisoning, severe burns, severe pregnancy warning signs or any rapidly worsening condition.
Common Al Hendawy Medical Centre visit problems and the safer fix
| Problem | Better fix |
|---|---|
| Main centre hours are visible but doctor timing is unclear | Call or WhatsApp and ask for that doctor’s exact day, time, floor and last registration. |
| Lab timing differs from clinic timing | Confirm sample collection cut-off, fasting/preparation and result delivery before visiting. |
| Pharmacy is open longer than clinic | Still confirm prescription rules, insurance billing and medicine availability before a medicine-only trip. |
| Insurance logo appears on a page | Ask for your exact insurer, TPA, network, doctor, specialty and service coverage. |
| Dental or dermatology procedure is planned | Ask for written estimate, exclusions, materials, number of sessions, approval and follow-up cost. |
| Visiting during Ramadan or public holiday | Reconfirm clinic, doctor, lab, radiology, pharmacy and insurance-desk timing on the same day. |
| You only need a scan or lab test | Ask whether a referral or doctor order is required, and whether the exact test is available onsite today. |
| Symptoms feel urgent | Do not wait for a routine appointment; call emergency services or go to a hospital emergency department. |
Official Al Hendawy, DoH and UAE links used for this guide
Al Hendawy Medical Centre Abu Dhabi FAQs
Where is Al Hendawy Medical Centre in Abu Dhabi?
Official service pages place it around 425 Al Hendawy Pharmacy Building, Sultan Bin Zayed the First Street / Muroor Road, opposite Madinat Zayed Shopping Center, Al Danah Zone 1, Abu Dhabi. Confirm the exact floor before travelling because different departments may use different floors.
What is Al Hendawy Medical Centre phone number?
The official contact page lists centre phone +971 2 621 3666. It also lists pharmacy phone +971 2 621 4666 and WhatsApp +971 50 109 9644.
What are Al Hendawy Medical Centre timings?
Official pages show main clinic timing as 10:00 AM–2:00 PM and 5:00 PM–9:00 PM. Several service pages show Saturday–Thursday with Friday closed. Lab and pharmacy hours are published separately, so confirm before visiting.
Is Al Hendawy Medical Centre open on Friday?
Several official service pages show Friday closed for departments, lab and pharmacy. Reconfirm with the centre before travelling because holiday, Ramadan and department timing can change.
Which doctors are listed at Al Hendawy Medical Centre?
The official doctors page lists names including Dr. Ali Hendawy, Dr. Mahmoud Kamel, Dr. Khaled Zaky, Dr. Ghada Abdel Wahab, Dr. Abeer El Hadi, Dr. Tarek Mahmoud Arafa, Dr. Ahmed Ibrahim, Dr. Nehal Zuel Fakkar, Ms. Christine Angcao, Dr. Naglaa Khalifa, Dr. Nehal Khaled, Dr. Maha Hassan Anwar and Dr. Eman Yehia Zakaria. Confirm current timing and status before booking.
What services does Al Hendawy Medical Centre provide?
Official pages list family/general medicine, internal medicine, paediatrics, OB-GYN, ENT, dermatology, dentistry, physiotherapy, laboratory services, radiology, pharmacy and vaccinations. Availability can differ by doctor, department, insurance and day.
Does Al Hendawy Medical Centre accept insurance?
The centre’s website displays insurance-provider logos and some service pages mention insurance acceptance. Your exact coverage still depends on insurer, TPA, network, doctor, service, co-pay, deductible and pre-approval. Confirm before treatment.
Are Al Hendawy Medical Centre fees published?
Reliable current fees were not verified for every consultation, lab test, scan, dental treatment, dermatology procedure, physiotherapy session or medicine. Ask the centre and insurer for the current payable amount before service.
Does Al Hendawy Medical Centre have a lab and pharmacy?
Yes, the official site has separate laboratory and pharmacy pages. The lab page shows Saturday–Thursday 9:00 AM–9:00 PM, and the pharmacy page shows Saturday–Thursday 9:00 AM–11:00 PM, with Friday closed shown on those pages. Confirm same-day timing before travel.
Is Al Hendawy Medical Centre an emergency department?
No emergency-department status was verified from official pages. For severe chest pain, severe breathing difficulty, stroke-like symptoms, heavy bleeding, major injury, severe allergy, loss of consciousness or rapid worsening, call 998 for ambulance or use hospital emergency care.
How this Al Hendawy guide was refreshed
Independent medical information note: UAEMedicalCentres.org is not Al Hendawy Medical Centre, not DoH Abu Dhabi, not an insurer, not a TPA, not a booking service and not an emergency service. For appointments, medical decisions, fees, insurance coverage, doctor availability and urgent care, confirm directly with the official provider, insurer, DoH or UAE emergency services.