Choose the Right Doctor, Department & Visit Route Before You Travel
Burjeel Medical City is a large quaternary-care hospital in Mohammed Bin Zayed City, Abu Dhabi. Patients use it for routine specialist consultations as well as complex multidisciplinary care, surgery, cancer care, orthopedics, neuroscience, women’s and children’s services, transplantation, rehabilitation and emergency treatment.
Quick answer: the current official Burjeel Medical City contact route is 80023. The hospital lists phone and WhatsApp contact through that number, while its official doctor directory currently advertises more than 330 specialists. Check the exact doctor, department, appointment time, insurance network and preparation instructions before travelling.
Know what this page can — and cannot — confirm
UAEMedicalCentres.org is an independent information website. It is not Burjeel Medical City, Burjeel Holdings, the Department of Health – Abu Dhabi, an insurance company, a TPA, an appointment platform or an emergency service.
What kind of hospital is Burjeel Medical City?
Burjeel Medical City describes itself as the flagship hospital of Burjeel Holdings in Abu Dhabi and as a JCI-accredited quaternary-care facility. Its current official website describes a 1.2-million-square-foot hospital with more than 350 beds and more than 60 specialised medical disciplines.
Beds stated on the current official BMC website.
Specialised medical disciplines stated by BMC.
Specialists promoted by BMC’s current doctor directory.
Adult and paediatric emergency service availability.
Five checks that prevent the most common wasted hospital trip
How to find a Burjeel Medical City doctor without relying on an old list
BMC’s current official directory promotes more than 330 specialists and lets users filter by specialty. Because a large hospital’s roster can change, a permanent article should not pretend that a short static list represents every current BMC doctor.
The examples below were visible on current official Burjeel pages during this review. Use them only as examples of current specialty coverage, then open the official directory to verify the latest profile and appointment availability.
| Doctor | Current official role shown | Care area | Before booking |
|---|---|---|---|
| Dr. Murad Manea Alobthani | HOD Burjeel Medical City and Director of Ophthalmology Services at Burjeel Holdings | Ophthalmology / eye care | Confirm clinic date, appointment type and insurance eligibility. |
| Dr. Abdulkader Hamad | Consultant Orthopedic Surgery | Orthopedics | Check whether your case belongs to general orthopedics, spine, limb reconstruction or another subspecialty. |
| Dr. Walid Sayed | Consultant Reproductive Endocrinologist and Infertility | Fertility / reproductive medicine | Ask which reports or previous fertility records should be supplied before consultation. |
| Dr. Mohamed Atef Elzoghby | Consultant Neurosurgery | Neurosurgery | Bring relevant MRI/CT imaging and referral material when requested. |
| Dr. Mohamed Muath ADI | Head of Department – Orthopedic Surgery; Consultant Orthopedic Surgery | Orthopedic surgery | Confirm whether imaging or a subspecialty review is required. |
| Dr. Shaik Irfan Basha | Consultant Otorhinolaryngology, Head & Neck Surgery; institute leadership role | ENT / head and neck | Ask whether your appointment needs ENT, head-and-neck surgery or another related service. |
| Dr. Essam Elgamal | Consultant & HOD Neurosurgery | Neurosurgery | Verify the current profile, case type and consultation route. |
| Dr. Yogesh Indrasen More | Consultant ENT Head & Neck Surgery; Director of Thyroid Center | ENT / thyroid and parathyroid care | Confirm which institute should receive your referral. |
How to book the correct BMC appointment
BMC provides an official online appointment route and doctor directory. Its contact page also lists 80023 for phone enquiries and WhatsApp. The hospital promotes the Burjeel Health App for appointment and medical-record access.
Useful when you already know the doctor or department and want to use the official booking path.
Useful when the correct specialty, appointment type, insurance route or preparation is unclear.
The official contact page lists 80023 for WhatsApp, while BMC also promotes its Burjeel Health App.
| Situation | Prepare first | Question to ask |
|---|---|---|
| First specialist consultation | Referral if applicable, previous reports, medicine list and insurance details. | Which doctor or institute is appropriate for this diagnosis or referral? |
| Named doctor | Review the official current doctor profile. | Is this doctor available on my preferred date and is this a new or follow-up appointment? |
| Second opinion | Diagnosis, imaging, pathology, laboratory and treatment records. | Can I submit records before the appointment for routing or review? |
| Planned surgery or procedure | Specialist plan, reports, insurer details and current medication information. | Which pre-operative tests, approvals and estimates are required? |
| International patient | Medical summary, relevant records and travel timeline. | Can the international-patient team review the case before travel? |
Burjeel Medical City timings are service-specific
A single hospital opening time should not be treated as the timetable for every doctor, clinic, diagnostic service, procedure or visitor area. The most important confirmed timing is that BMC’s official emergency service operates 24 hours a day, 7 days a week.
24/7 confirmed
Adult and paediatric emergency services are currently promoted as continuously available.
Confirm individually
A doctor’s actual clinic day and available appointment slots can differ from hospital operating hours.
Service-specific
Imaging, laboratory work, procedures and preparation may need a dedicated time or appointment.
Major care areas available at Burjeel Medical City
BMC states that it provides more than 60 specialised medical disciplines. Its current site highlights several institutes and focused care programmes. The list below is a navigation aid, not a diagnostic tool.
Oncology pathways, multidisciplinary cancer services and related supportive care.
Orthopedic surgery, complex musculoskeletal care, reconstruction and related services.
Neurology, neurosurgery and specialist neurological care.
Ophthalmology and specialist eye-care services.
Ear, nose, throat and specialist head-and-neck pathways.
Complex organ-transplant pathways and specialist transplant care.
Specialist maternal and fetal medicine for pregnancy-related care.
Complex gynaecological assessment and treatment pathways.
Advanced rehabilitation and multidisciplinary recovery support.
Adult and paediatric thyroid and parathyroid care.
Cardiology and cardiovascular assessment, treatment and emergency pathways.
Official BMC information describes technologies including MRI, PET-CT, SPECT-CT and 3D mammography.
Insurance partner does not mean every policy covers every BMC service
Burjeel Medical City currently publishes an insurance-partner page showing multiple insurers and administrators. The displayed names include Daman, ADNIC, MetLife, MedNet, NextCare, Neuron, NAS, MSH, GlobMed, Afiya, Dubai Insurance, Inayah and others.
That list should be treated as a starting point only. Actual eligibility can depend on the exact plan, network tier, doctor, department, treatment, referral requirement and pre-authorisation status.
| Check | What to provide | What to ask |
|---|---|---|
| Network | Exact insurer, TPA and network/product name. | Is BMC and this doctor covered under my exact plan? |
| Referral | Referral letter or primary-care referral if issued. | Do I need a referral before this specialist consultation? |
| Approval | Planned MRI, procedure, admission, surgery or treatment. | Does this service require pre-authorisation? |
| Patient share | Insurance card and benefit details. | What co-pay, deductible or non-covered amount should I expect? |
| Self-pay | Exact doctor/service and expected care pathway. | Can you provide a current estimate and explain what is not included? |
What to carry to a Burjeel Medical City appointment
The exact requirements depend on the appointment. For specialist and complex care, previous records can prevent duplicated history-taking and help the clinical team understand what has already been investigated or treated.
Carry Emirates ID for UAE residents or passport/appropriate identification when applicable.
Take the current insurance card/e-card, approval reference and referral where required.
Keep an accurate list of prescription medicines, non-prescription medicines, supplements and known allergies.
- Current diagnosis or referral summary.
- Recent blood or laboratory reports.
- MRI, CT, X-ray or ultrasound reports where relevant.
- Pathology reports where relevant.
- Previous operation or discharge summaries.
- Current treatment plan and medication information.
- Specialist instructions.
- Insurance approval information.
- Requested pre-operative tests.
- Medication and allergy history.
- Previous anaesthetic problems if known.
- Fasting or medicine-adjustment instructions supplied by the hospital.
Burjeel Medical City is in Mohammed Bin Zayed City, Abu Dhabi
The official hospital address is published as Burjeel Medical City, Mohammed Bin Zayed City, Abu Dhabi, United Arab Emirates.
Burjeel Medical City
AreaMohammed Bin Zayed City, Abu Dhabi
Phone Email WhatsAppThe current official contact page lists 80023 as the WhatsApp route.
What to do when you reach BMC
Planning specialist treatment in Abu Dhabi from outside the UAE
BMC promotes Global Patient Services and concierge support for international patients. Its current website describes support that can include travel coordination, accommodation assistance, translation and personalised care coordination.
Prepare diagnosis, medical history, imaging, laboratory, pathology and treatment records relevant to the case.
Ask which specialist should review the case and whether information should be submitted before travel.
Ask about estimated treatment pathway, likely stay, accommodation, interpretation and follow-up arrangements.
Make a BMC second-opinion appointment more useful
A second opinion is easier to interpret when the specialist can see the records behind the original diagnosis or proposed treatment. Ask whether your files should be submitted before the consultation.
Clinical summary, referral and the question you want the second opinion to answer.
Relevant reports and, when requested, the underlying images, slides or digital files.
Operations, admissions, medicines, radiation, chemotherapy or other previous treatment relevant to the case.
Burjeel Medical City and Department of Health – Abu Dhabi
Healthcare facilities in Abu Dhabi operate within the Department of Health – Abu Dhabi regulatory environment. Current DoH material lists Burjeel Medical City among Abu Dhabi healthcare facilities used in approved training and research contexts, and DoH has also recognised Burjeel Medical City in specialised orthopaedic-care accreditation activity.
When not to wait for a routine Burjeel Medical City appointment
BMC’s current emergency page describes a 24/7 Emergency Department for adults and children. A routine outpatient booking should not delay urgent care for a serious or rapidly worsening medical problem.
Do not wait for a routine specialist appointment when symptoms appear life-threatening or rapidly worsen.
Sudden severe neurological symptoms require emergency assessment rather than outpatient scheduling.
Serious injury, loss of consciousness or major bleeding should not be delayed by paperwork or insurance questions.
Check current visitor rules before visiting an admitted patient
BMC currently publishes visitor guidance for emergency, inpatient and critical-care areas. The rules include limits on visitors in certain units and restrictions intended to protect patients.
The current visitor page states that ICU access is limited to two visitors at a time.
The page currently states that ICU visitors must be 12 years or older.
BMC asks people with flu-like symptoms not to visit and publishes mask requirements on its visitor page.
Visitor policies may change by clinical area, infection-control situation and patient need. Recheck the official visitor page immediately before the visit.
What to do if you have a service concern
Burjeel Medical City publishes an official feedback and complaints route. Its current page encourages patients to speak with the Centre Manager and also provides an online form for feedback or complaints.
Keep the appointment date, department, doctor/service, receipts, reference numbers and relevant correspondence.
State clearly whether the issue concerns appointment handling, billing, communication, service experience or another matter.
Burjeel Medical City questions patients commonly need answered
Where is Burjeel Medical City?
Burjeel Medical City is in Mohammed Bin Zayed City, Abu Dhabi, United Arab Emirates. Check that your booking says “Burjeel Medical City” because Burjeel operates several other facilities in Abu Dhabi.
What is the Burjeel Medical City phone number?
The current official BMC contact page lists 80023. The same page also lists 80023 as its WhatsApp contact route.
How can I book a Burjeel Medical City appointment?
Use the official BMC appointment page, search the current doctor directory, use the Burjeel Health App where appropriate, or call 80023 if you need help choosing the correct specialty or appointment route.
How many doctors are at Burjeel Medical City?
BMC’s current official doctor directory promotes more than 330 specialists. Treat this as a current website figure rather than a permanently fixed staff count, because hospital rosters can change.
What are Burjeel Medical City timings?
There is no single timetable that should be applied to every BMC doctor or service. The emergency department is currently promoted as available 24/7. Confirm individual doctor, clinic, imaging, laboratory, procedure and visitor times separately.
Does Burjeel Medical City have a 24-hour emergency department?
Yes. The current official BMC emergency page describes 24/7 emergency care for adults and children.
Which insurance does Burjeel Medical City accept?
BMC currently publishes partner names including Daman, ADNIC, MetLife, MedNet, NextCare, Neuron, NAS, MSH, GlobMed and others. Acceptance of an insurer does not prove that every network, doctor or treatment is covered. Verify your exact plan before planned treatment.
How much is a Burjeel Medical City consultation?
This guide does not publish one generic consultation price because fees can differ by doctor, specialty, service and insurance arrangement. Contact BMC for the current fee or estimate for your exact appointment.
What should I bring to my appointment?
Bring appropriate identification, insurance information, referral or approval where required, appointment confirmation, current medicine and allergy information, and relevant previous reports or scans.
Can I get a second opinion at Burjeel Medical City?
BMC has numerous specialist and complex-care services that may be appropriate for second-opinion cases. Contact the hospital to confirm the correct specialist and whether reports or imaging should be submitted before the appointment.
Does Burjeel Medical City help international patients?
Yes. BMC promotes Global Patient Services with support that can include care coordination, travel and accommodation assistance and translation services. Confirm the current support available for your case before arranging travel.
Is Burjeel Medical City the same as Burjeel Hospital Abu Dhabi?
No. They are separate Burjeel healthcare facilities. Confirm the exact facility name, location and appointment before travelling.
Is UAEMedicalCentres.org the official Burjeel website?
No. UAEMedicalCentres.org is an independent information website. The official Burjeel Medical City website is burjeelmedicalcity.com.
Official sources used for current BMC information
Use the sources below for final confirmation because doctors, appointments, insurance, services, hospital procedures and visitor policies can change after this article is reviewed.
Hospital profile, institutes, address, contact, hospital size and current facility information.
Official BMC website →Current specialist profiles and specialty filters.
Find doctors →Current provider/administrator names published by the hospital.
Insurance page →24/7 adult and paediatric emergency information.
Emergency page →Current visitor and critical-care access guidance.
Visitor information →Abu Dhabi healthcare regulator and official healthcare-program information.
DoH Abu Dhabi →Official national emergency numbers including ambulance 998.
UAE emergency information →Hospital-provided feedback and complaint submission route.
Feedback page →Before leaving for Burjeel Medical City
- ☐ Correct facility confirmed.
- ☐ Doctor or department confirmed.
- ☐ Date and appointment time saved.
- ☐ Appointment type understood.
- ☐ Exact insurance network checked.
- ☐ Referral requirement checked.
- ☐ Pre-authorisation checked.
- ☐ Co-pay/deductible or self-pay estimate checked.
- ☐ Emirates ID/passport ready.
- ☐ Reports and scans ready.
- ☐ Medication/allergy list ready.
- ☐ Fasting or procedure instructions confirmed.
- ☐ Mohammed Bin Zayed City location saved.
- ☐ Correct Burjeel facility name shared with driver/family.
- ☐ Registration time allowed.
- ☐ Emergency route understood if condition worsens.
Use current hospital advice for your individual care
This article is for general information and hospital visit planning. It does not provide diagnosis, treatment advice, emergency triage, insurance approval, financial advice or a guarantee of doctor availability, appointment availability, cost, admission, procedure timing or treatment outcome.
Doctors, services, appointments, insurance networks, co-payments, referrals, approvals, visitor policies and costs can change. Confirm important details directly with Burjeel Medical City, your insurer, your treating clinician or the appropriate UAE emergency service.
Independent guide — UAEMedicalCentres.org is not Burjeel Medical City or Burjeel Holdings.