Harley Street Medical Centre Abu Dhabi | Doctors, Timings & Insurance

Abu Dhabi medical centre guide • Marina Village

Plan Your Harley Street Medical Centre Visit: Doctors, Booking, Insurance & Marina Village Access

Harley Street Medical Centre, commonly called HSMC Abu Dhabi, is a multi-specialty outpatient and day-care surgical facility in Marina Village near Marina Mall. This page brings the practical visit details together so you can choose a clinic, find a current doctor, check insurance, prepare documents, understand likely charges and arrive at the correct location.

Quick answer: HSMC currently publishes 02 613 3999 as its contact number. General centre hours are 8:00 AM–8:00 PM Monday–Saturday and 9:00 AM–6:00 PM Sunday. The centre is in Marina Business Park / Marina Village, next to Marina Mall, Abu Dhabi. Confirm the exact doctor, clinic, insurance eligibility and appointment time before travelling.

Marina Village 30+ specialties reported by HSMC Outpatient care Day-care surgery Insurance eligibility check
Independent guide

Use this page for planning, then confirm the live details with HSMC

UAEMedicalCentres.org is an independent information website. It is not Harley Street Medical Centre, one of its doctors, an insurer or the Department of Health – Abu Dhabi. Doctor schedules, appointment availability, insurance eligibility, package prices and procedure instructions can change.

Important distinction: centre opening hours do not mean every doctor, dental clinic, diagnostic service or procedure is available throughout those hours. Your booking confirmation is the practical source for your exact appointment.
Verified overview

Harley Street Medical Centre Abu Dhabi at a glance

Facility

Harley Street Medical Centre, a multi-specialty healthcare facility established in Abu Dhabi in 2012.

Area

Marina Business Park / Marina Village, next to Marina Mall in Abu Dhabi.

Published hours

Mon–Sat 8:00 AM–8:00 PM.
Sunday 9:00 AM–6:00 PM.

Planning item Current information What you should still confirm
Facility type Multi-specialty outpatient and day-care surgical healthcare facility. Whether your planned consultation, test or procedure is performed at this facility.
Location Marina Business Park / Marina Village, next to Marina Mall, Abu Dhabi. Exact entrance or villa shown on your current booking/map instructions.
Phone 02 613 3999 / +971 2 613 3999. Doctor, appointment time, service, preparation and insurance.
General hours Monday–Saturday 8 AM–8 PM; Sunday 9 AM–6 PM. Your individual doctor or clinic schedule.
Regulatory context Department of Health – Abu Dhabi regulates healthcare in the emirate. DoH also lists Harley Street Medical Centre as MF3002 in its authorized research-institution listing. Use DoH or HSMC directly for current regulatory or complaint questions.
Visit planner

Jump to the part you need

Appointments

How to book Harley Street Medical Centre

HSMC provides an official online appointment form and a telephone route. The current online form asks for the patient’s name, mobile number, email address, selected clinic, preferred appointment date, message and preferred contact method.

Choose the clinic or specialty. Start with the planned reason for the visit rather than choosing a doctor at random.
Check the current doctor directory. If you already know the specialty, review the current HSMC doctor profiles and clinic information.
Request the appointment. Use the official HSMC form or call 02 613 3999.
Confirm insurance before non-emergency treatment. Give the exact insurer, TPA, plan/network, doctor and planned service.
Ask what to bring. Relevant reports, imaging, referrals or procedure documents may be needed depending on the visit.
Follow your appointment-specific arrival instruction. The HSMC FAQ says to arrive at least 30 minutes early, while its doctors page says 15–20 minutes. For a first visit, following the more conservative 30-minute guidance is reasonable unless your booking team gives a different instruction.
Useful call script: “I need an appointment for [specialty/service]. Can you confirm the doctor, date and time, insurance eligibility, any preparation, documents I should bring and the correct entrance?”
Doctors

How to find the right Harley Street Medical Centre doctor

HSMC’s doctor directory changes as clinicians join, leave or alter schedules, so a fixed directory on an independent website can become outdated. Use the examples below to understand the range of current specialists, then check the official HSMC profile before booking.

Current directory example Published role / specialty Before booking
Dr. Hady Jerdak CEO; Specialist Internal Medicine, Pulmonary Diseases & Sleep Disorders. Check current clinic day and whether your visit needs pulmonary, internal-medicine or sleep-disorder routing.
Prof. Dr. Stefan Schumacher Medical Director; Consultant Urologist. Confirm current urology clinic availability and any test/referral preparation.
Prof. Dr. Bassem Yamout Neurology Institute Director. Confirm the current neurology appointment route and records to bring.
Dr. Pierre Salim Najm Consultant Endocrinologist. Bring relevant blood-test results or medication information if requested.
Dr. Antoine B. Abchee Consultant Cardiologist. Ask whether previous ECG, echo, imaging or cardiac reports should be carried.
Dr. Tamar Achjian Consultant Gynaecologist. Confirm appointment timing, scan requirements and insurance approval where applicable.

Dental specialists are listed separately

The current HSMC directory also includes general dentists and specialists in oral surgery and implants, prosthodontics, orthodontics, endodontics and paediatric dentistry. If you are booking dental care, ask whether the consultation, X-ray, cleaning, procedure and follow-up are billed separately.

Doctor roster rule: do not rely on an old directory screenshot, review or social-media post for current availability. Confirm the current doctor profile and appointment slot on HSMC’s own website.
Timings

Harley Street Medical Centre opening hours

Monday–Saturday

8:00 AM–8:00 PM according to current official HSMC pages.

Sunday

9:00 AM–6:00 PM according to current official HSMC pages.

Doctor timing

Your doctor, dental clinic, physiotherapy session or procedure may operate on a shorter schedule.

Before a long journey: if you are travelling from another part of Abu Dhabi, Al Ain, Dubai or another emirate, confirm your exact appointment shortly before leaving rather than relying only on the facility’s general hours.
Clinics & services

What services does Harley Street Medical Centre offer?

HSMC says it provides more than 30 specialties. Its current appointment and clinic pages include a broad range of medical, dental, rehabilitation and surgical services.

Primary Care Family Medicine Internal Medicine Pulmonary Diseases Sleep Disorders Allergy & Immunology Cardiology Colorectal Dermatology Cosmetology Endocrinology ENT Audiology Gastroenterology Hepatology General Surgery Gynaecology Obstetrics Mental Health Neurology Nephrology Ophthalmology Orthopaedics Sports Medicine Paediatrics Physiotherapy Plastic Surgery Rheumatology Speech Therapy Urology Vascular Care Weight Loss Dental Care
Clinic area Planning use Useful question before booking
Primary care / family medicine General consultation, preventive care and help deciding whether specialist care is appropriate. Should I start with family medicine or book a named specialist?
Cardiology Planned cardiac assessment and follow-up. Should I bring previous ECG, echo, imaging or blood-test results?
Dermatology & cosmetology Medical skin concerns and selected cosmetic/aesthetic services. Is this booked as medical dermatology or a cosmetic service, and how is it billed?
Dental clinic General dentistry plus multiple dental specialties. Are consultation, X-ray and treatment separate charges, and is dental coverage included in my plan?
ENT & audiology Ear, nose, throat and hearing-related assessment. Do I need an audiology test or another investigation during the visit?
Gastroenterology Digestive and liver-related specialist care. Do I need fasting, previous reports or procedure preparation?
Orthopaedics & sports medicine Bone, joint, muscle and sports-related assessment. Should I bring X-rays or scans, and is physiotherapy part of the same plan?
Paediatrics Child consultations and selected paediatric specialties. Does the doctor see my child’s age group, and which records should I carry?
Day-care surgery Selected planned surgical procedures that do not necessarily require an overnight hospital stay. What pre-operative assessment, anaesthesia, approval, recovery and follow-up instructions apply?
Insurance

Harley Street Medical Centre insurance: provider name is only the first check

HSMC publishes insurer and TPA networks, but its own insurance page states that acceptance of insurance cards is subject to an online eligibility check on the day of the visit. A listed insurer therefore does not guarantee that your exact plan, doctor, test, dental procedure or surgery is covered.

Provider / TPA Networks currently shown by HSMC
ADNICGold, Platinum
Al Ain AhliaTier 1, 2, 3
Al KhaznaPremium, Premium Plus, General
GIG GulfA.1, A.2, A.3
DamanEnhanced – High, Mid, Low end and NW5
ThiqaThiqa 1, Thiqa 2
Dubai InsuranceN1
MetLifeGold / VIP
SAICOGold, Amber+, Amber
OmanPremium, Edge, Comprehensive
Aetna TPAInternational Care Plan, Gold, Pearl, Silver
Amity TPAGeneral, Comprehensive
FMC Network UAE – TPAFMC Farid GN1
Inayah TPAPlatinum, Diamond
MedNet TPAGold
MSH TPAComprehensive, Platinum
NAS TPAEN, CN, GN, RN
Neuron TPAComprehensive, General Plus, General
Nextcare TPACN, GN+, GN, SN, RN, RN2
Wapmed TPAComprehensive Plus
Wealth International TPAArro Signature, Arro Elite

Insurance list reviewed 6 October 2026 from HSMC’s current insurance-provider page. Networks can change, and eligibility remains patient- and service-specific.

Six insurance questions that prevent most surprises

1. Is my exact network eligible?

Give the full card/network name, not only the insurer.

2. Is the doctor covered?

Some policies apply different conditions to different provider types.

3. Is referral required?

Ask before booking a specialist where your policy uses referral rules.

4. Is pre-authorisation needed?

Procedures, imaging, therapy or surgery may require approval.

5. What will I pay?

Confirm co-pay, deductible and non-covered items.

6. What if I am out of network?

Ask your insurer about reimbursement or guarantee-of-payment rules before treatment.

Documents

What to carry to Harley Street Medical Centre

HSMC’s patient guidance advises bringing identification, insurance information and relevant medical information. The exact documents depend on why you are attending.

Routine consultation
  • Emirates ID or another accepted government-issued ID.
  • Health insurance card where applicable.
  • Appointment confirmation.
  • Payment method for self-pay or patient-share charges.
Specialist or follow-up
  • Previous medical reports.
  • Relevant lab results.
  • Imaging reports or files.
  • Medication list.
  • Referral letter if your plan or doctor requires one.
Procedure or surgery
  • Insurance approval information.
  • Pre-operative results requested by HSMC.
  • Medication and allergy details.
  • Procedure-specific instructions.
  • Escort or transport arrangements if HSMC says they are required.
Do not fast unless instructed. Some procedures or tests require fasting and others do not. Follow the instructions for your exact appointment rather than using a general internet rule.
Fees & packages

Harley Street Medical Centre fees: separate standard consultation costs from package prices

HSMC does not publish one universal consultation fee that applies to every doctor and specialty. The amount can depend on the doctor, service, test, procedure, insurance status and follow-up arrangements. Ask for an estimate specific to your visit.

Consultation

Ask the fee for the exact doctor and whether a follow-up visit has a separate charge.

Tests & imaging

Ask whether blood tests, X-rays, ECG, ultrasound, MRI or other diagnostics are billed separately.

Procedures

Ask what the estimate includes: professional fees, facility, anaesthesia, consumables, medicine, recovery and follow-up where relevant.

Current HSMC wellness-package snapshot

The official HSMC health-check page currently displays the following promotional/package prices. These are not general consultation fees and may change.

Package shown by HSMC Current displayed price Planning note
Essential wellness – men or women AED 2,500 discounted price shown Check the current included tests and eligibility before paying.
Comprehensive wellness – men or women AED 5,800 discounted price shown Confirm whether consultation, imaging and follow-up are included.
Elite wellness – men AED 7,000 discounted price shown Use the live package page for the current test list.
Elite wellness – women AED 7,500 discounted price shown Verify the current package components before booking.
Platinum wellness – men AED 15,000 discounted price shown Check exclusions and preparation instructions.
Platinum wellness – women AED 15,500 discounted price shown Confirm the current inclusions and booking route.
Pediatric wellness AED 1,800 discounted price shown Confirm age range and current components.
MRI screening AED 9,000 discounted price shown Ask what scans and professional review are included.
Sports fitness check-up Basic AED 2,500; Advanced AED 4,500 Confirm what differs between Basic and Advanced before booking.

Package snapshot reviewed 6 October 2026. Promotional pricing can change without notice, so verify the live HSMC package page before making a payment or travel decision.

Day-care surgery

Planning a procedure at Harley Street Medical Centre

HSMC describes itself as a multi-specialty facility providing outpatient and day-care surgical services. A procedure appointment needs more preparation than a normal consultation.

Before the procedure Ask HSMC
Pre-operative assessment Which consultation, blood tests, imaging or medical clearance is required?
Medicines Which medicines should be continued, changed or discussed with the treating team?
Fasting Do I need to fast, and exactly when should food and drink stop?
Anaesthesia What type of anaesthesia or sedation is planned, and is a separate assessment required?
Insurance Has authorisation been approved for the exact procedure and associated services?
Costs What is included in the estimate and what could be billed separately?
Going home Will I need an adult escort, transport arrangement or activity restriction after discharge?
Follow-up When and where is the next review, and whom should I contact if I have a post-procedure concern?
Location & access

Harley Street Medical Centre location, map and parking

HSMC places the centre in Marina Business Park, Marina Village, next to Marina Mall. The official directions page says it is accessible by car, taxi and public transport.

Villa-number caution: current HSMC website headers show “Marina Village, Villas A11–B20,” while an older HSMC patient-rights PDF shows Villas A17–A23. Because provider materials are not fully consistent, use the current HSMC map and your appointment instructions for the exact entrance instead of relying on an old villa range.
Driving

HSMC publishes directions from Abu Dhabi and Dubai. Use live navigation on the day because traffic and road conditions can change.

Parking

HSMC currently states that complimentary on-campus parking is available and that valet parking operates from 9 AM to 6 PM.

Public transport

HSMC lists bus access via Marina Mall and directs visitors to DARB for up-to-date Abu Dhabi bus information.

Patient planning

Languages, international patients and first-visit preparation

HSMC’s current appointment interface displays Arabic, English, French, Spanish, Italian, Hindi, Urdu, Russian and German language options. Its FAQ also states that the centre serves Emirati, expatriate and fly-in international patients.

Need a particular language?

Ask whether the doctor or relevant team member for your appointment speaks your preferred language. A website language option does not guarantee that every doctor speaks that language.

International visitor?

Confirm payment arrangements, insurance/GOP requirements, records, expected visit duration and follow-up before travelling.

Accessibility support?

If you need wheelchair assistance, a close drop-off, hearing support or another accommodation, ask HSMC directly before the visit rather than assuming a particular facility arrangement.

Patient rights & complaints

What to do if you have a concern about care or service

HSMC publishes patient-rights information and an internal complaint process. Its complaint page says concerns can be raised through available channels and handled locally, with escalation through quality and medical leadership where appropriate.

Raise the issue with HSMC first. Explain what happened, when it occurred, the relevant department and what resolution you are seeking.
Use HSMC’s complaint process. The centre states that complaints may be escalated internally through its Quality Department and Medical Director where relevant.
Keep useful records. Save appointment details, invoices, correspondence and the names/dates relevant to the complaint.
Escalate unresolved concerns to DoH Abu Dhabi where appropriate. HSMC itself identifies the Department of Health as the external escalation route. DoH currently lists 800555 as its call-centre number.
Troubleshooting

Common visit problems and what to do

Problem Possible explanation Best next action
No appointment with your preferred doctor The doctor may have limited clinic days or no slot on your preferred date. Ask about the next clinic day or another appropriate doctor in the same specialty.
Insurance card is listed but rejected Your exact network, service, approval or eligibility may differ. Ask HSMC for the eligibility result and contact your insurer/TPA with the exact service details.
General hours show open but clinic is unavailable Doctor and service schedules can be shorter than facility hours. Confirm the exact clinic or doctor timing before travelling.
Unsure which entrance or villa to use Different HSMC materials show different villa ranges. Use the live HSMC map and your appointment confirmation.
Unexpected bill Consultation, test, procedure, medicine or co-pay may be charged separately. Ask for an itemised explanation and confirm insurance adjudication before additional non-emergency services.
Procedure instructions are unclear Preparation differs by procedure and anaesthesia plan. Contact the treating clinic and obtain appointment-specific instructions before fasting or changing medicines.
Emergency boundary

Do not wait for a routine HSMC appointment in a medical emergency

This guide is for planned outpatient and day-care visits. It cannot determine whether symptoms are safe to wait.

UAE ambulance: 998. The official UAE Government portal instructs people to call 998 for an ambulance from anywhere in the UAE when emergency medical help is needed.

If a condition appears serious, life-threatening or rapidly worsening, use the appropriate emergency service or hospital emergency department instead of waiting for a routine clinic appointment or online booking response.

Reviews

How to use Harley Street Medical Centre reviews safely

Review platforms can be useful for practical patient-experience signals such as reception, waiting, communication, parking or billing questions. They should not be treated as proof that a doctor or treatment is clinically better for your condition.

Useful signal

Look for recent repeated comments about logistics or service experience rather than one isolated review.

Verify separately

Doctor availability, insurance acceptance, fees and opening hours should come from current official sources.

No rating schema here

This independent page does not convert changing third-party ratings into an AggregateRating claim for HSMC.

Official verification

Official sources used for this Harley Street Medical Centre guide

Provider and regulator information can change. The links below are the preferred routes for current appointment, doctor, insurance, location and regulatory information.

HSMC official website

Centre identity, contact details, opening hours and current facility information.

Visit HSMC
HSMC appointments

Current appointment form, clinic selector and booking route.

Open appointments
HSMC doctors

Current doctor profiles and specialty directory.

View doctors
HSMC clinics

Current specialty and clinic information.

View clinics
HSMC insurance providers

Current insurer/TPA network list and eligibility warning.

Check insurance
HSMC directions

Marina Village location, transport and parking information.

Get directions
HSMC FAQs

Patient documents, languages, appointment and arrival guidance.

Read HSMC FAQs
Department of Health – Abu Dhabi

Abu Dhabi health regulator and external complaint route.

Visit DoH
Research reviewed: 6 October 2026
FAQs

Harley Street Medical Centre Abu Dhabi FAQs

Where is Harley Street Medical Centre in Abu Dhabi?

Harley Street Medical Centre is in Marina Business Park, Marina Village, next to Marina Mall in Abu Dhabi. Use HSMC’s current map or your booking confirmation for the exact entrance.

What is the Harley Street Medical Centre phone number?

The current official HSMC contact number is 02 613 3999, or +971 2 613 3999 when calling from outside the UAE.

What are Harley Street Medical Centre opening hours?

HSMC currently publishes Monday to Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 6:00 PM. Individual doctor and clinic schedules can be different.

How do I book an appointment at Harley Street Medical Centre?

Use HSMC’s official online appointment form or call 02 613 3999. Confirm the clinic, doctor, date, time, insurance eligibility and arrival instructions before travelling.

What should I bring to my appointment?

HSMC advises patients to bring Emirates ID or another government-issued ID, a health insurance card where applicable, and relevant medicines or medical records. Carry referral, approval or previous test information when relevant to your appointment.

How early should I arrive?

HSMC’s FAQ recommends arriving at least 30 minutes before a scheduled appointment for check-in and paperwork, while its doctor page says 15–20 minutes. Follow the specific arrival instruction provided for your booking; first-time patients may want to allow the longer registration window.

Does Harley Street Medical Centre accept insurance?

Yes, HSMC publishes multiple insurance providers and networks, but it states that insurance-card acceptance remains subject to an online eligibility check on the day of the visit. Confirm your exact plan, doctor, service, co-pay and pre-authorisation requirements.

Does Harley Street Medical Centre provide dental care?

Yes. HSMC’s current directory includes general dentistry as well as specialist dental fields including oral surgery and implants, prosthodontics, orthodontics, endodontics and paediatric dentistry.

Does Harley Street Medical Centre have dermatology?

Yes. HSMC lists dermatology and cosmetology services. Tell the booking team whether you need medical dermatology or an aesthetic/cosmetic service because clinic routing and insurance coverage can differ.

Does Harley Street Medical Centre provide day surgery?

HSMC describes itself as a multi-specialty facility with outpatient and day-care surgical services. Confirm the exact procedure, pre-operative assessment, anaesthesia, insurance approval, recovery and follow-up requirements directly with the treating team.

Does Harley Street Medical Centre have parking?

HSMC’s official directions page currently states that complimentary on-campus parking is available and that valet parking is offered from 9:00 AM to 6:00 PM. Confirm current arrangements if parking is essential to your visit.

How do I make a complaint about Harley Street Medical Centre?

HSMC publishes an internal complaint process and says unresolved concerns may be escalated to the Department of Health – Abu Dhabi. DoH currently lists 800555 as its call-centre number.

Is Harley Street Medical Centre an emergency hospital?

This guide is intended for planned outpatient and day-care visits. For a medical emergency, the official UAE Government portal lists 998 for ambulance from anywhere in the UAE.

Is this the official Harley Street Medical Centre website?

No. UAEMedicalCentres.org is an independent information website. The official provider website is HSMC’s own site at hsmc.ae, which should be used for current appointments, doctor schedules, insurance eligibility and provider instructions.

Before you travel

Your 60-second HSMC visit checklist

Confirm
  • Correct specialty or clinic.
  • Doctor name and appointment time.
  • Insurance network and eligibility.
  • Expected consultation or procedure cost.
  • Any referral or pre-authorisation.
Carry
  • Emirates ID or accepted identification.
  • Insurance card where applicable.
  • Appointment confirmation.
  • Relevant reports, imaging and medication list.
  • Procedure instructions if attending for day surgery.
Final planning rule: use this page to understand the process, but use HSMC’s current confirmation for the doctor, time, exact entrance, preparation, cost and insurance status that apply to your own visit.