Visiting Health Shield Abu Dhabi: Doctors, Services, Timings, Insurance & Booking
Health Shield Medical Center is a multi-specialty medical centre in Abu Dhabi’s Ministries Complex area. This guide helps you confirm the correct facility, find current specialties and doctors, understand appointment and insurance steps, check opening hours and avoid confusing Health Shield with the separate Shield Medical Center brand.
Quick answer: Health Shield Medical Center lists its location as Ministries Complex, Al Salam Street, Abu Dhabi. The current contact number is +971 2 698 9999. Published working hours are Sunday–Thursday 8:00 a.m.–9:00 p.m., Friday 8:00 a.m.–5:00 p.m. and Saturday 10:00 a.m.–6:00 p.m..
Health Shield Medical Center is not Shield Medical Center
These names are easy to confuse in Abu Dhabi searches. Health Shield Medical Center is the facility covered on this page and uses the official Health Shield website, Ministries Complex location and phone number +971 2 698 9999.
Shield Medical Center is a separate UAE healthcare brand with different locations, contact details and services. Do not send insurance information, appointment details or medical documents until you have matched the facility name, address and phone number.
Health Shield Medical Center Abu Dhabi at a glance
| Item | Current information | Patient action |
|---|---|---|
| Facility | Health Shield Medical Center | Use the full name when searching or booking. |
| Location | Ministries Complex, Al Salam Street, Abu Dhabi, UAE | Search the facility name in maps rather than relying only on the street wording. |
| Phone | +971 2 698 9999 | Confirm appointment, doctor timing, insurance and preparation. |
| Sunday–Thursday | 8:00 a.m.–9:00 p.m. | Individual doctors and services may have shorter schedules. |
| Friday | 8:00 a.m.–5:00 p.m. | Call first for specialist or diagnostic availability. |
| Saturday | 10:00 a.m.–6:00 p.m. | Confirm the exact clinic before travelling. |
| Regulatory context | Listed by the Department of Health – Abu Dhabi in its primary-care facility directory | Use DoH sources when regulatory verification is required. |
Health Shield Medical Center timings
Health Shield’s current website publishes facility working hours for every day of the week. These are general centre hours; a particular consultant, imaging service, procedure, physiotherapy session or pharmacy service can follow a different schedule.
| Day | Published centre hours | What to confirm |
|---|---|---|
| Sunday | 8:00 a.m.–9:00 p.m. | Doctor and service availability. |
| Monday | 8:00 a.m.–9:00 p.m. | Doctor and service availability. |
| Tuesday | 8:00 a.m.–9:00 p.m. | Doctor and service availability. |
| Wednesday | 8:00 a.m.–9:00 p.m. | Doctor and service availability. |
| Thursday | 8:00 a.m.–9:00 p.m. | Doctor and service availability. |
| Friday | 8:00 a.m.–5:00 p.m. | Specialist and diagnostic schedules. |
| Saturday | 10:00 a.m.–6:00 p.m. | Specialist and diagnostic schedules. |
How to book an appointment at Health Shield
Health Shield operates an official online appointment-request form that asks you to select a specialty and doctor and provide patient contact information. Calling the centre is useful when you need to clarify doctor timing, referral requirements or insurance approval first.
Use an existing referral or previous clinician advice where applicable rather than choosing a specialist from symptoms alone.
The official booking interface allows patients to choose the specialty and doctor.
Enter accurate patient information so the centre can contact you regarding the request.
Ask whether your exact policy, network and planned service are eligible and whether pre-authorisation is required.
Tests, imaging, endoscopy and procedures may require fasting, medication instructions or other preparation.
Medical specialties and services listed by Health Shield
Health Shield’s current service directory lists a broad mix of primary care, specialist medicine, surgery, diagnostics, rehabilitation and pharmacy services. Availability can depend on the doctor, day and clinical need.
Cardiac consultations and diagnostic assessment.
Dental and implant-related care.
Medical dermatology and aesthetic-related services.
Ear, nose and throat specialist care.
Digestive medicine and endoscopic care.
Primary care, acute illness and preventive care.
Adult medical care and chronic-disease management.
Diagnostic laboratory testing.
Women’s health and reproductive care.
Bone, joint and musculoskeletal assessment.
Prescription dispensing and medication counselling.
Urinary and genital conditions in children.
General and specialist child healthcare.
Rehabilitation and physical therapy services.
Plastic, reconstructive and aesthetic surgical care.
Diagnostic imaging services.
Care for inflammatory and musculoskeletal conditions.
Adult urinary and male reproductive healthcare.
Weight-management related clinical services.
Rehabilitation support delivered at home where eligible.
Doctors currently listed at Health Shield Medical Center
Health Shield maintains a live doctor directory. The examples below help match common specialties with current named clinicians, but the roster may change and should be rechecked before booking.
| Specialty | Doctors currently listed |
|---|---|
| Cardiology | Dr. Ghania Slimani |
| Dentistry & Implantology | Dr. Ahmed Al Ramahi |
| Dermatology | Dr. Jomana Odai, Dr. Noura Khedr, Dr. Rehab Omer Abass Ahmed Yassin |
| ENT | Dr. Houssam Tohme |
| Gastroenterology | Dr. Makki Fayadh, Dr. Rami El Moukari |
| Family Medicine | Dr. Omer Abd Elbagi |
| General Practice | Dr. Eman Abokora, Dr. Talaat El Sayed |
| Internal Medicine | Dr. Hicham Gharib, Dr. Ihsan Jasim Al Doori |
| Pediatrics | Dr. Aysha Mahmoud, Dr. David Maher Zaki, Dr. Mishal Al Qasimi, Dr. Soumia Tidjani |
| Orthopedics | Dr. Mahmoud Al Cheikh Ahmad |
| Urology / Pediatric Urology | Dr. Jorg Meyer |
| Obstetrics & Gynaecology | Dr. Zelal Bawadikji |
| Plastic Surgery | Dr. Vengal Medapati |
| Pulmonary / Internal Medicine | Dr. Ramzi Moufarrej |
Laboratory, imaging, endoscopy and day-care services
Health Shield’s outpatient service page describes multi-specialty clinics, a diagnostic centre, laboratory and imaging services, a day-care unit, pharmacy services and infusion therapy. The official service information also lists X-ray, ultrasound and other imaging, plus endoscopic and minor-procedure pathways.
The outpatient service directory includes blood, urine and pathology-related testing. Ask whether fasting or other preparation applies.
The current radiology page lists ultrasound, X-ray, Doppler studies, mammography, 3D imaging and guided procedures.
Gastroenterology and outpatient information includes endoscopic services such as upper GI endoscopy and colonoscopy.
Health Shield describes same-day and minor surgical procedures that do not always require an overnight stay.
Prescription dispensing, medication counselling and refill support are listed by the centre.
Rehabilitation, physical therapy and home rehabilitation services are part of the current service mix.
Health Shield visit or hospital emergency?
Health Shield’s website focuses on medical-centre, outpatient, diagnostic, procedural and rehabilitation services. Do not assume that ordinary medical-centre opening hours mean the facility operates as a 24-hour hospital emergency department.
This guide cannot diagnose symptoms or determine whether a particular condition is an emergency.
Which insurance plans does Health Shield accept?
Health Shield publishes an official insurance-partner page. The current page links to several local and international insurers, including ADNIC, Aetna, Al Dhafra Insurance, Al Khazna, Amity, AXA Global Healthcare, Daman and MetLife.
Insurance check before your appointment
Do not stop at saying that you have “Daman” or another major insurer.
Network eligibility can differ within the same insurance company.
Ask about the actual consultation, imaging test, procedure or therapy being booked.
Some services may require approval before treatment.
Ask about co-pay, deductible and non-covered services before planned care.
Health Shield consultation fees and treatment costs
A reliable current standard consultation price for every Health Shield doctor was not found on the public pages reviewed for this guide. Fees can differ according to specialty, consultant, test, procedure, insurance network and approval status.
| Cost item | What to ask |
|---|---|
| Consultation | What is the current fee for this exact doctor and specialty? |
| Follow-up | Is a follow-up included, discounted or charged separately? |
| Laboratory | Which tests are included and which are separately billed? |
| Imaging | What is the fee for the exact X-ray, ultrasound, mammogram or other scan? |
| Procedure | Does the quote include doctor, facility, anaesthesia, consumables and follow-up? |
| Insurance | What co-pay, deductible or uncovered amount will the patient pay? |
Health Shield outpatient pharmacy services
Health Shield lists an on-site outpatient pharmacy. Its current pharmacy page describes prescription and over-the-counter dispensing, medication counselling, drug-interaction checks, chronic-disease medication support, refill reminders and home delivery.
Medicines prescribed during Health Shield care can be handled through its pharmacy where available.
Pharmacists provide guidance on medicine use, interactions and adherence.
The official pharmacy page describes refill reminders and home-delivery services.
What to bring to Health Shield Medical Center
Requirements vary by specialty and service. For a routine appointment, keeping identification, insurance details and relevant medical records together can prevent avoidable registration or approval delays.
Emirates ID or other identification required for patient registration.
Your current card, digital policy information and approval reference where applicable.
Referral letter, previous reports, laboratory results or imaging relevant to the appointment.
A current list of medicines, doses and known allergies when clinically relevant.
For tests and procedures
- Confirm whether fasting is required.
- Ask whether medicines should be continued or changed; follow only clinical instructions.
- Bring the doctor’s request or referral where required.
- Check insurer pre-authorisation before planned care.
- Bring previous imaging or reports if the treating team asks for them.
Where is Health Shield Medical Center in Abu Dhabi?
Health Shield’s official website lists the centre at Ministries Complex, Al Salam Street, Abu Dhabi, UAE. Use the full facility name when opening a map or sharing the destination with a driver.
Outpatient, day-care and “inpatient” services: understand the wording
Health Shield’s current website promotes outpatient services, home care and a page labelled “Inpatient Services.” Its clinical information also describes operation theatres and numerous surgical and procedural services.
Historical Health Shield material describes the facility as a multi-specialty medical centre providing one-day surgery and recovery support. Therefore, do not assume that every service labelled “inpatient” operates like a full acute-care hospital admission or a 24-hour emergency hospital service.
Privacy, consent, second opinions and medical records
Health Shield publishes a patient-rights and responsibilities policy. It states that patients should be treated with dignity and respect, receive information about their treatment, participate in care decisions, have privacy and confidentiality, seek a second opinion and access their medical record and medical information.
The policy states that consent should be obtained before procedures and interventions where applicable.
Patients are entitled to privacy during examination, procedures and clinical care.
The published rights include the ability to seek a second opinion.
Patients may request access to their medical record and medical information.
The policy refers to communication in a patient’s native language or through interpreter support.
The policy states that patient grievances and complaints should be heard and addressed.
DoH listing and Health Shield accreditation claims
The Department of Health – Abu Dhabi includes Health Shield Medical Center in its current primary-care facility listing. This supports the centre’s identity as an Abu Dhabi healthcare facility.
Health Shield’s own website currently displays a “JCI Accredited” statement, and its current leadership biography says the centre has achieved JCI accreditation twice. This guide reports that provider-published information without converting accreditation into a guarantee of a particular treatment outcome or individual doctor’s quality.
How to use Health Shield reviews and facility photos
Public review scores can change quickly, so this guide does not freeze a third-party rating or review count as a permanent fact. Recent reviews can still help with practical experience questions such as reception, waiting, communication and finding the facility.
Reviews should not be treated as evidence that one doctor or treatment is clinically better than another. For clinical qualifications and current doctor information, use the official Health Shield doctor profiles and Department of Health verification tools where relevant.
For photos, use current provider images and a recent map listing to recognise the building or entrance. Check that the image belongs to Health Shield Medical Center in Ministries Complex, not another similarly named centre.
Common Health Shield booking problems and what to do
| Problem | Possible issue | Next step |
|---|---|---|
| I found two Shield medical centres | Health Shield and Shield Medical Center are separate providers. | Match facility name, Ministries Complex address and 02 698 9999 before booking. |
| The doctor is not showing in booking | Doctor rosters and schedules can change. | Check the live doctor directory or call the centre. |
| My insurer appears on the website but coverage is rejected | Your exact network or planned service may not be eligible. | Ask the insurer and centre to verify policy, network, doctor and authorisation. |
| I do not know which specialist to book | Several departments can treat overlapping problems. | Use your referral, contact the centre or begin with appropriate primary care rather than guessing. |
| I need a test on the same day | Facility opening does not guarantee immediate diagnostic availability. | Confirm the exact laboratory or imaging service and any preparation before travelling. |
| I need surgery or admission | The centre offers day-care and procedural services but the exact care setting varies. | Confirm whether the procedure is same-day, observation-based or involves another admission route. |
| I need urgent help | A routine medical-centre booking may be inappropriate. | For a medical emergency in the UAE, call ambulance 998. |
Official sources checked for this Health Shield guide
Doctor rosters, opening hours, insurance networks and clinical services can change. Use the following provider and authority pages as the final check before an important visit.
Information reviewed: 29 September 2026.
Health Shield Medical Center FAQs
Where is Health Shield Medical Center in Abu Dhabi?
Health Shield’s official website lists the facility at Ministries Complex, Al Salam Street, Abu Dhabi, United Arab Emirates.
What is the Health Shield Medical Center phone number?
The current official contact number is +971 2 698 9999.
What are Health Shield Medical Center’s opening hours?
Health Shield currently publishes Sunday–Thursday 8:00 a.m.–9:00 p.m., Friday 8:00 a.m.–5:00 p.m. and Saturday 10:00 a.m.–6:00 p.m. Individual doctors and services can follow different schedules.
Is Health Shield Medical Center the same as Shield Medical Center?
No. Health Shield Medical Center at Ministries Complex is a separate provider from the Shield Medical Center brand. Match the name, address and phone number before booking.
How do I book an appointment at Health Shield?
You can use the official Health Shield appointment-request form or call +971 2 698 9999. Confirm the specialty, doctor, date, insurance and any preparation instructions.
What specialties does Health Shield Medical Center offer?
Its current directory lists cardiology, dentistry and implantology, dermatology, ENT, gastroenterology, general practice, home rehabilitation, internal medicine, laboratory, obstetrics and gynaecology, orthopedics, outpatient pharmacy, pediatric urology, pediatrics, physiotherapy, plastic surgery, radiology, rheumatology, urology and weight-loss services.
Does Health Shield Medical Center accept Daman?
Daman is currently linked on Health Shield’s official insurance-partner page. This does not guarantee that every Daman network, doctor, treatment or test is covered, so verify your exact plan before treatment.
Which other insurance companies are listed by Health Shield?
The current official insurance page links to partners including ADNIC, Aetna, Al Dhafra Insurance, Al Khazna, Amity, AXA Global Healthcare, Daman and MetLife. Partner and network information can change.
How much is a consultation at Health Shield Medical Center?
A reliable current standard fee covering every doctor was not published on the official pages reviewed. Ask for the exact doctor fee and whether tests, imaging, procedures, medicines or follow-up are separate.
Does Health Shield have radiology and laboratory services?
Yes. The current outpatient information lists laboratory and imaging services, and the radiology page includes X-ray, ultrasound, Doppler, mammography, 3D imaging and other diagnostic work.
Does Health Shield Medical Center have a pharmacy?
Yes. Health Shield lists an outpatient pharmacy offering prescription dispensing, medication counselling, refill support and other pharmacy services.
Does Health Shield offer surgery?
Health Shield publishes day-care, procedural and surgical service information. The exact setting varies by procedure, so confirm whether your planned treatment is same-day, observation-based or requires another admission arrangement.
Is Health Shield Medical Center JCI accredited?
Health Shield’s official website currently displays a JCI Accredited statement, and its current leadership information says the centre has achieved JCI accreditation twice. Accreditation does not guarantee a particular treatment outcome.
What should I do in a medical emergency?
Do not wait for a routine medical-centre appointment. The UAE Government states that ambulance service can be reached on 998 from anywhere in the UAE.
Medical, appointment, insurance and fee disclaimer
This page is an independent patient-navigation resource. It is not Health Shield Medical Center, Capital Health, an insurer, the Department of Health – Abu Dhabi or an emergency provider. It does not provide diagnosis, treatment advice, emergency triage or an insurance decision.
Doctors, specialties, hours, insurance networks, fees, procedures and pharmacy services can change. Confirm important information directly with Health Shield, your insurer or the appropriate healthcare authority before relying on it for a planned visit.