Jupiter Specialty Medical Center Dubai: Karama Visit Guide for Patients
Jupiter Specialty Medical Center is a private Dubai polyclinic in Al Karama, placed by Jupiter Clinics beside ADCB Metro Exit 2 and listed by DHA as a multi-specialty polyclinic in Dubai.
Use this guide before you leave home, office, hotel or metro station: confirm the right Jupiter branch, phone number, timing, doctor route, services, insurance questions, documents, map access and when emergency care is safer than waiting for a clinic slot.
Metro-side clinic visit flow
Independent guide: UAEMedicalCentres.org is not Jupiter Clinics, not Jupiter Specialty Medical Center, not DHA, not an insurer, not a TPA, not a pharmacy and not an emergency service. Confirm appointments, doctors, fees, packages, insurance, approvals, timing and urgent-care suitability directly with the clinic, your insurer, DHA or UAE emergency services.
Is Jupiter Specialty Medical Center the right clinic to contact?
Yes, for planned outpatient care
Use the Al Karama branch for routine clinic-style appointments, specialist consultation, diagnostics support, dental, physiotherapy, paediatric, women’s health and other outpatient services listed by Jupiter or DHA.
Yes, for Karama metro access
Jupiter’s own clinic page places this branch next to Exit 2 of ADCB Metro Station, making it practical for Karama, Bur Dubai, Oud Metha, Zabeel side and nearby workday visits.
No, for serious emergencies
For severe chest pain, breathing difficulty, stroke-like signs, heavy bleeding, major injury, severe allergic reaction, loss of consciousness or fast-worsening illness, use emergency care first.
Phone conflict handled carefully: Jupiter’s official patient pages show 04 3866330 and 05 47001726 for the Karama branch. DHA’s facility record shows another phone number in the registered facility details. For booking, use Jupiter’s appointment/contact route first; for regulatory verification, use DHA Sheryan.
Jupiter Specialty Medical Center vs other Jupiter Clinics branches
Jupiter Clinics operates more than one Dubai location. For this article, the exact entity is the Al Karama branch named Jupiter Specialty Medical Center. Do not mix it with the Al Nahda or Al Qusais polyclinic branches when checking doctors, timing, map or phone.
| Branch | Official location clue | Phone shown by Jupiter | Use this branch when |
|---|---|---|---|
| Jupiter Specialty Medical Center | Next to Exit 2 of ADCB Metro Station, Al Karama, Dubai. | 04 3866330 / 05 47001726 | You need the Karama / Bur Dubai side clinic covered in this guide. |
| Jupiter Al Nahda Polyclinic | Trio 3 Building, behind Sahara Mall, Al Nahda 2, Dubai. | 04 2344429 | Al Nahda 2, Sahara Mall side, Al Qusais border or Sharjah-border access is easier. |
| Jupiter Al Qusais Polyclinic | Al Mazoon Building, 2nd Floor, Flat No. 208, Al Qusais, Dubai. | 04 2630987 | Al Qusais, Muhaisnah, Damascus Street or east Dubai access is easier. |
Local tip: if you are using taxi, Careem, RTA route or Google Maps, say “Jupiter Specialty Medical Center, next to ADCB Metro Exit 2, Al Karama.” That is clearer than saying only “Jupiter clinic.”
How to book Jupiter Specialty Medical Center Karama
Jupiter’s contact page allows patients to request an appointment by choosing a specialty, doctor, visit date, insurance provider and clinical note. For urgent symptoms, do not use a form first; call or use emergency care.
Confirm you are selecting the Karama branch
Use “Jupiter Specialty Medical Center, Al Karama, next to ADCB Metro Exit 2.” This helps avoid the Al Nahda and Al Qusais branches.
Choose your department first
Select the department that matches your visit purpose: general medicine, internal medicine, dental, endocrinology, ENT, gynecology, orthopedics, paediatrics, physiotherapy, radiology, dermatology, pathology, general surgery or homeopathy.
Check the doctor and timing separately
Clinic opening hours do not guarantee every doctor or department is available all day. Confirm the doctor’s current timing, leave schedule and last registration time.
Ask appointment versus walk-in
Walk-in handling may depend on doctor, queue, department, insurance desk and same-day capacity. Ask before travelling, especially after work hours or weekends.
Confirm insurance and payment
Ask whether your exact insurer, TPA, network, co-pay, approval rule and service are accepted at this exact branch before seeing the doctor or starting tests.
Useful call script: “Hi, I want Jupiter Specialty Medical Center in Al Karama near ADCB Metro Exit 2. Is this doctor or specialty available today? Is walk-in accepted or do I need an appointment? Is my insurance direct billing at this exact branch? What is the consultation fee or co-pay?”
Services and departments listed for Jupiter Specialty Medical Center
The centre is listed as a multi-specialty polyclinic. Jupiter’s own department pages and DHA’s facility record support a broad outpatient service mix, but patients should still confirm same-day availability at the Karama branch.
| Department / service | Useful for navigation | Ask before booking |
|---|---|---|
| General Medicine / General Practice | Routine consultation, common symptoms, adult and family clinic needs, sick notes or referral direction. | Walk-in availability, consultation fee, insurance direct billing and current doctor timing. |
| Internal Medicine | Adult health concerns, chronic-condition review, reports discussion and complex medical follow-up. | Reports to bring, medicine list, appointment slot and whether pre-approval is needed. |
| Dental | Dental consultation, cleaning, tooth-pain review, restorative care planning and specialist referral direction. | Dental network, X-ray cost, treatment estimate, materials and whether the service is covered. |
| Endocrinology | Diabetes, thyroid, hormonal and metabolic clinic review when booked with the right specialist. | Required reports, fasting/preparation instructions, insurance approval and doctor schedule. |
| Pathology / Laboratory | Lab diagnostics and report support when ordered or advised by a licensed clinician. | Sample timing, preparation, report collection, insurance coverage and whether home collection is available. |
| General Surgery | Surgical consultation, outpatient procedure discussion and referral planning. | Whether the visit is consultation-only, where any procedure is done, approvals and hospital referral needs. |
| ENT / Otolaryngology | Ear, nose and throat review, hearing or sinus-related consultation and outpatient care direction. | Doctor timing, procedure availability, hearing-test route and insurance approval. |
| Gynecology / Obstetrics & Gynecology | Women’s health consultation, pregnancy clinic checks and routine screening discussion. | Doctor availability, scan availability, report needs, insurance coverage and emergency warning signs. |
| Orthopedics / Orthopedic Surgery | Bone, joint, back, spine, sports injury or movement-related consultation. | X-ray or imaging need, physiotherapy referral, pre-approval and whether hospital care is required. |
| Paediatrics | Child-focused outpatient visits, routine checks and paediatric specialist review. | Child age handling, vaccination service if relevant, doctor timing and urgent-symptom safety. |
| Physiotherapy & Rehabilitation | Rehabilitation, mobility support, pain-management planning and recovery sessions. | Referral, session count, therapist timing, package price and approval requirement. |
| Radiology | X-ray, ultrasound or imaging support where available and clinically ordered. | Referral, preparation, pregnancy disclosure, authorization and report timing. |
| Dermatology | Skin, hair and nail consultation, medical dermatology and some aesthetic-related visits. | Medical versus cosmetic billing, package conditions, doctor availability and exclusions. |
| Homeopathy | Complementary outpatient consultation where listed by the clinic. | Practitioner timing, consultation fee, insurance coverage and how it fits with your existing medical care. |
Medical safety note: this guide is for facility navigation only. It does not diagnose symptoms, interpret reports, recommend medicine, change dosage, choose a scan or decide whether you need surgery or a procedure.
How to check Jupiter Specialty Medical Center doctors safely
Jupiter’s clinic page shows doctors at the Karama branch across several departments, and DHA lists healthcare professionals under the registered facility record. Because doctor affiliation and timing can change, treat any doctor list as a starting point, not a guarantee.
Use Jupiter for current appointment availability
- Open the official Jupiter Karama clinic page or doctors page.
- Choose the department first.
- Check whether the doctor is listed at Jupiter Specialty Medical Center.
- Call the clinic if the online timing is unclear.
- Save the appointment or token reference if provided.
Use DHA for professional verification
- Open Dubai Medical Registry or DHA professional verification.
- Search by exact doctor name, DHA Unique ID or license number when available.
- Confirm professional title and specialty.
- Do not assume a doctor is a consultant unless officially shown.
- Confirm current branch association directly with the clinic.
| Doctor-list item | What the reader should do | Why it matters |
|---|---|---|
| Doctor name | Copy the exact spelling from Jupiter or DHA before searching. | Similar names can lead to the wrong professional profile. |
| Professional title | Check whether the page says General Practitioner, Specialist, Consultant, Dentist, Physiotherapist or another title. | A title affects expectations and should not be guessed. |
| Branch | Confirm the doctor is seeing patients at Jupiter Specialty Medical Center, Al Karama. | Jupiter also has Al Nahda and Al Qusais branches. |
| Doctor timing | Ask the clinic for current-day timing and last registration. | Clinic hours and doctor hours are not the same. |
| Insurance | Ask whether your exact plan covers that doctor and service. | Coverage can differ by doctor, specialty and service. |
Doctor list caution: do not publish or rely on old cached doctor rosters as final proof. Always recheck the live clinic page, appointment desk and DHA route before making travel, insurance or treatment decisions.
Insurance, direct billing, packages and fee questions
Jupiter publishes packages and has an insurance/TPA navigation area, but a package price or clinic insurance relationship does not prove your exact plan will cover your visit. Branch, doctor, service, network, approval and exclusions matter.
Ask plan-specific coverage
Give the exact branch, insurer, TPA, card network, department, doctor and service before relying on direct billing.
Ask total cost first
Consultation, registration, lab tests, imaging, dental work, medicines, procedure fees and follow-up visits may be separate.
Check package conditions
Health packages and offers may have branch rules, service inclusions, exclusions, dates, doctor limits and approval conditions.
Current fee caution: do not treat old package screenshots, social posts or directory prices as final. Ask Jupiter directly for the current consultation fee, co-pay, lab cost, scan cost, dental estimate, procedure fee and package validity.
Lab, pathology and radiology checks before visiting
DHA lists clinical pathology, diagnostic radiology, laboratory allied healthcare and radiology allied healthcare under the facility record, while Jupiter lists pathology and radiology in its department navigation. Still, diagnostic services can have different preparation rules and timing.
For lab or pathology
- Ask whether the test is available at the Karama branch today.
- Do not fast unless the clinic gives that instruction for your specific test.
- Confirm sample collection time and report delivery method.
- Check whether insurance approval is needed.
For radiology
- Ask whether the scan, X-ray or ultrasound is available at this branch.
- Confirm referral and pre-approval needs.
- Ask about preparation and report turnaround.
- Tell the provider if you are pregnant or may be pregnant, then follow licensed clinical instructions.
Report safety: this page cannot interpret lab reports, X-rays, ultrasounds or scans. Share results only with a licensed healthcare professional through official clinic or hospital routes.
What to carry for a Jupiter Specialty Medical Center visit
A Dubai clinic visit usually goes smoother when your identity, insurance and medical history are ready. Carry only what the provider and insurer need.
Basic documents
Emirates ID, insurance card, appointment confirmation, payment method and phone number used for booking.
Medical documents
Previous reports, prescriptions, allergy list, medicine list, discharge summary, referral note and past imaging if relevant.
Insurance documents
Approval number, claim form, insurer SMS/email, policy card and referral note if your service needs pre-authorization.
For children: carry the child’s Emirates ID, insurance card, vaccination record if relevant, previous paediatric reports and current medicine details. For urgent paediatric symptoms, call the clinic or use emergency care rather than waiting for a routine appointment.
Privacy caution: do not send Emirates ID copies, insurance card images, prescriptions, lab reports, scans or diagnosis history to unverified phone numbers, social media pages or directory listings.
Jupiter Specialty Medical Center map, metro and parking notes
Jupiter’s clinic page describes this branch as next to Exit 2 of ADCB Metro Station in Al Karama. DHA’s record also connects the facility to Sheikh Khalifa Bin Zayed Street in Dubai. For patients, the ADCB Metro Exit 2 clue is the easiest practical landmark.
| Coming from | Useful access note | Check before you leave |
|---|---|---|
| ADCB Metro | Use Exit 2 as the main landmark shown by Jupiter. | Confirm the building entrance and whether your department is open. |
| Karama / Bur Dubai | Taxi, bus, walking or metro can be practical depending on heat and timing. | Doctor slot and last registration time. |
| Oud Metha / BurJuman side | Metro or taxi may be easier than searching for parking during peak hours. | Parking availability and branch map. |
| Al Nahda / Al Qusais | Jupiter has separate branches in those areas. | Whether the same doctor/service is available closer to you. |
| Hotel / tourist area | Share the exact map query with your driver: Jupiter Specialty Medical Center, ADCB Metro Exit 2. | Insurance/self-pay fee and appointment confirmation. |
What to do if booking, billing or care access goes wrong
Most clinic problems should start with the provider because they can check your appointment, token, invoice, approval request, doctor schedule, lab report or branch record. If a Dubai healthcare complaint needs escalation, use official DHA routes.
Ask Jupiter first
Request your booking reference, invoice, approval status, cancellation reason, doctor availability, report status or branch manager route.
Ask your insurer or TPA
For rejected claims, pre-approval delays, network disputes or co-pay issues, your insurer or TPA may need to confirm coverage directly.
Use DHA for unresolved Dubai healthcare complaints
DHA provides official healthcare service and complaint routes. Use those channels for serious unresolved facility, professional or patient-access complaints.
When not to wait for Jupiter Specialty Medical Center booking
Jupiter Specialty Medical Center is useful for planned outpatient care, but a clinic page cannot decide whether your symptoms are safe to wait. If the situation may be serious, use emergency care first.
Ambulance
In the UAE, call 998 for ambulance help in a medical emergency.
Police
Call 999 for police emergencies where immediate safety support is needed.
Fire / civil defence
Call 997 for fire or civil-defence emergencies.
Use emergency care now for severe chest pain, severe breathing difficulty, stroke-like symptoms, heavy bleeding, major injury, severe allergic reaction, unconsciousness, poisoning, severe burns, severe pregnancy warning signs or any rapidly worsening condition.
Common Jupiter Specialty Medical Center visit problems and the better fix
| Problem | Better fix |
|---|---|
| You selected the wrong Jupiter branch | Confirm “Jupiter Specialty Medical Center, Al Karama, next to ADCB Metro Exit 2” before booking or travelling. |
| Clinic is open but the doctor is unavailable | Ask for that doctor’s current-day timing, leave status and next available slot. |
| Insurance coverage is unclear | Ask Jupiter and your insurer/TPA using the branch, doctor, department, service and network details. |
| Lab or radiology test is planned | Ask about referral, preparation, insurance authorization, report timing and same-day availability. |
| Package price looks attractive | Ask what is included, what is excluded, which branch applies, which doctor is included and whether the offer is still valid. |
| Dental or skin/aesthetic service is needed | Ask for coverage and estimate before treatment because medical, dental and cosmetic billing can differ. |
| Visiting during Ramadan or a public holiday | Reconfirm clinic, doctor, lab, radiology, pharmacy and insurance desk timing on the same day. |
| Symptoms feel urgent | Do not wait for routine booking. Use emergency services or a hospital emergency department. |
Official Jupiter, DHA and UAE links used for this guide
Jupiter Specialty Medical Center FAQs
Where is Jupiter Specialty Medical Center located?
Jupiter’s official clinic page places Jupiter Specialty Medical Center next to Exit 2 of ADCB Metro Station in Al Karama, Dubai. DHA’s facility record also links the registered facility to Sheikh Khalifa Bin Zayed Street in Dubai.
Is Jupiter Specialty Medical Center a hospital?
No. DHA lists the facility category as a polyclinic with multiple specialties. Treat it as an outpatient clinic/polyclinic route, not an emergency department or inpatient hospital.
What is the phone number for Jupiter Specialty Medical Center?
Jupiter’s official patient pages show 04 3866330 and 05 47001726 for Jupiter Specialty Medical Center. DHA’s registry record also shows a separate facility-operation number, so use Jupiter’s contact page for appointments and DHA for verification.
What are Jupiter Specialty Medical Center timings?
Jupiter lists the Karama clinic timing as Sunday to Saturday, 8:00 AM to 9:00 PM. Confirm current doctor, department, lab, radiology, insurance-desk, Ramadan and public holiday timing before travelling.
Can I walk in to Jupiter Specialty Medical Center?
Do not assume walk-in availability. Call or use Jupiter’s appointment/contact route first, especially for specialists, dental, radiology, physiotherapy, insurance approval or visits near closing time.
Which services are listed at Jupiter Specialty Medical Center?
Jupiter and DHA sources list services and specialties such as general medicine, internal medicine, dental, endocrinology, pathology, general surgery, ENT, gynecology, orthopedics, paediatrics, physiotherapy, radiology, dermatology and homeopathy. Confirm branch availability before booking.
Does Jupiter Specialty Medical Center accept insurance?
Insurance must be confirmed for your exact plan, branch, doctor, department and service. Ask about insurer, TPA, network, direct billing, pre-approval, referral, co-pay, deductible and exclusions before treatment.
Are Jupiter Specialty Medical Center fees published?
Jupiter publishes some package-style offers, but package pricing is not the same as a full current fee list for every service. Ask directly for consultation fees, co-pays, lab charges, imaging costs, dental estimates, procedure fees and package validity.
How do I verify a doctor at Jupiter Specialty Medical Center?
Use Jupiter’s official doctors or clinic page for current appointment navigation. For professional verification, use Dubai Medical Registry or DHA professional verification with the exact doctor name, license number or DHA Unique ID when available.
Is this the same as Jupiter Al Nahda Polyclinic?
No. Jupiter Specialty Medical Center is the Al Karama branch. Jupiter Al Nahda Polyclinic is listed separately in Al Nahda 2 behind Sahara Mall, with different location and phone details.
Is this the same as Jupiter Al Qusais Polyclinic?
No. Jupiter Al Qusais Polyclinic is a separate branch listed in Al Mazoon Building, Al Qusais. Confirm the correct branch before booking or opening directions.
Is UAEMedicalCentres.org the official Jupiter website?
No. This is an independent patient-navigation guide. Jupiter’s official site, DHA, your insurer and UAE emergency services take priority for appointments, licensing, fees, insurance and urgent care.
How this Jupiter Specialty Medical Center guide was checked
Independent medical information note: UAEMedicalCentres.org is not Jupiter Clinics, not Jupiter Specialty Medical Center, not DHA, not an insurer, not a TPA and not an emergency service. For appointments, medical decisions, fees, insurance coverage, doctor availability and urgent care, confirm directly with Jupiter, your insurer, DHA or UAE emergency services.