Prime Care Medical Center Mussafah Visit Guide for Abu Dhabi Patients
Prime Care Medical Center, also written as PCMC, is a primary healthcare medical centre in Mussafah, Abu Dhabi. Its own website describes the location as Shabia 10 / Musaffah and lists family medicine, general medicine, dental care, lab-related support and several clinic-level services.
Use this guide to confirm the right Prime Care clinic, phone number, appointment route, doctor list, services, insurance questions, fee checks, documents, map access and when emergency care is safer than waiting for a routine clinic visit.
Mussafah clinic visit flow
Independent guide: UAEMedicalCentres.org is not Prime Care Medical Center, not a clinic, not a hospital, not Department of Health – Abu Dhabi, not an insurer, not a TPA and not an emergency service. Confirm appointment timing, doctor availability, fees, insurance, approvals and urgent-care suitability directly with PCMC, your insurer or UAE emergency services.
Is Prime Care Medical Center the right clinic to contact?
Prime Care Medical Center is best treated as a Mussafah / Shabia 10 outpatient primary-care and general medical centre. It is useful for routine clinic visits, GP and family medicine appointments, dental questions, basic procedures, lab-related support and follow-up planning when the clinic confirms availability.
Good for planned clinic visits
Use it for routine outpatient care such as GP consultation, family medicine, dental care, basic wound care, blood glucose check and other listed clinic services.
Good for Mussafah access
Official PCMC wording places the clinic in Mussafah, Shabia 10, Abu Dhabi. Confirm the exact entrance and map pin before travelling.
Not for serious emergencies
For chest pain, breathing difficulty, stroke-like symptoms, heavy bleeding, major injury, severe allergy or loss of consciousness, do not wait for a clinic slot.
Timing conflict to know: one PCMC page says 8 AM–10 PM service, while official footer/contact areas show 8 AM–9 PM Monday–Sunday. Treat hours as “must confirm” before visiting, especially near evening closing time, Ramadan, public holidays or weekends.
Prime Care Medical Center is not the same as Prime Medical Center
This page is about Prime Care Medical Center in Mussafah / Shabia 10, Abu Dhabi. Do not confuse it with Prime Medical Center branches under Prime Healthcare Group in Dubai, Sharjah or Ajman.
| Name you searched | Likely meaning | What to confirm |
|---|---|---|
| Primecare Medical Center | Likely Prime Care Medical Center / PCMC in Mussafah, Abu Dhabi. | Ask for Shabia 10, Mussafah and phone +971-2-5538188. |
| Prime Care Medical Center Abu Dhabi | This page’s main entity. | Exact map pin, doctor timing, insurance and current hours. |
| Prime Medical Center | Often refers to a different Prime Healthcare Group network. | Do not use this page for Prime Medical Center Dubai, Jumeirah, BurJuman, Ajman or Sharjah branches. |
| Duo Prime Care Medical Center | A different or similarly named Abu Dhabi search result may appear. | Check exact official name, license route, address and phone before booking. |
Best call opening: “Hello, is this Prime Care Medical Center in Shabia 10, Mussafah, Abu Dhabi? I want to book for [service]. Is the doctor available today, what is the fee, and does my insurance work at this branch?”
How to book Prime Care Medical Center Abu Dhabi
The official PCMC appointment page shows a booking route and service choices such as health checkups, family medicine, general medicine and dental care. Same-day availability may be possible for some services, but it should not be assumed.
Confirm you have the Mussafah clinic
Say “Prime Care Medical Center, Shabia 10, Mussafah, Abu Dhabi” before asking about doctors, fees, insurance or directions.
Pick the service clearly
Ask for GP consultation, family medicine, dental, health checkup, lab-related service, wound dressing, injection, nebulization or another listed clinic service.
Ask doctor timing separately
Clinic hours are not the same as doctor hours. Ask whether the exact doctor, dentist, nurse, lab staff or procedure service is available at your planned time.
Ask appointment versus walk-in
Do not assume walk-in. Ask whether walk-in is accepted today, whether appointment patients are prioritized and what the last registration time is.
Confirm insurance and fees before service
Ask whether your exact insurer, TPA, plan, network and service are accepted, and whether consultation, tests, procedure, medicine or follow-up will be separate.
Services listed by Prime Care Medical Center
PCMC’s official service page lists clinic-level services. Use the table as a planning guide and call before travel because availability can depend on doctor timing, staff availability, supplies, referral, insurance approval and clinical suitability.
| Listed service | Useful patient question | Safety note |
|---|---|---|
| GP consultation | Which GP is available today, and is walk-in accepted? | This page does not diagnose symptoms or choose treatment. |
| Family medicine consultation | Is the family medicine specialist available at my planned time? | Bring previous reports, medication list and insurance card. |
| Dental care | Is the dentist available, and are X-rays, procedures or follow-up billed separately? | Dental fees vary by tooth, material, procedure and insurance. |
| Counselling | Which professional provides this service and what appointment route applies? | For immediate self-harm risk or danger, use emergency help immediately. |
| Intramuscular injection | Do I need a valid prescription or doctor order? | Do not request injections without licensed clinical instruction. |
| Intravenous injection push / IV fluids | Is this service clinically appropriate and available today? | Severe dehydration, collapse or worsening illness may need emergency care. |
| Pressurized nebulization | Is the service available, and should breathing symptoms go to emergency instead? | Severe breathing difficulty should not wait for a clinic slot. |
| Blood glucose check | Is it a quick check, part of consultation or part of a package? | Do not change diabetes medicine based on this guide. |
| Suturing / suture removal | Can the clinic handle this wound, or is hospital care needed? | Deep, dirty, bleeding or complicated wounds may need emergency care. |
| Dressing of wounds | Is dressing available today, and what is the follow-up plan? | Fever, spreading redness or severe pain needs prompt clinical review. |
| Incision and drainage of abscess | Does the doctor need to assess first, and what is the procedure fee? | Do not attempt self-treatment from online instructions. |
| First-line management of fractures | Can the clinic assess this injury, or should I go directly to emergency? | Major injury, deformity, severe pain or circulation concerns need emergency care. |
| Patient education | Can the doctor explain prevention, follow-up and safe care steps? | Use licensed clinician advice for your individual condition. |
No medical advice here: this page is a healthcare-navigation guide only. It does not prescribe medicine, recommend injections, interpret lab results, diagnose pain, decide fracture care or tell you which procedure you need.
Doctors listed by Prime Care Medical Center
PCMC’s official team and services pages list the following names and titles. Treat this as a starting point only. Doctor timing, leave status, license status, room allocation and appointment availability must be confirmed before travel.
| Doctor listed | Title shown by PCMC | What to verify |
|---|---|---|
| Dr. Renuka Ramasamy | Specialist Family Medicine | Current availability, appointment timing, insurance, language and DoH professional status if needed. |
| Dr. Ahsan Javaid Akhtar | General practitioner / General practitioners listing | Current schedule, branch presence, consultation fee and license route if needed. |
| Dr. Shahida | General Dentist | Dental appointment slot, procedure availability, X-ray need, estimate and insurance coverage. |
| Dr. Arya Girijamony Venu | General Practitioner | Same-day availability, clinic timing, walk-in rule and consultation fee. |
| Dr. Swaliha Thasnim | General Practitioner | Current schedule, branch availability, insurance acceptance and documents. |
| Dr. Athira Krishna | General Dentist | Dental service, treatment estimate, follow-up and direct-billing rule. |
For PCMC availability
- Call the clinic or use the appointment page.
- Ask for the doctor by exact name.
- Confirm whether the doctor is available today.
- Ask if walk-in or appointment is better.
- Confirm fee and insurance before registration.
For Abu Dhabi verification
- Use Department of Health – Abu Dhabi facility and professional lookup tools where available.
- Search by exact name or license details if the clinic provides them.
- Confirm title, specialty and current status.
- Do not rely only on old directories or review pages.
Prime Care Medical Center timings: what is currently safest to publish?
PCMC’s public pages show two timing signals. The homepage service block says 8 AM–10 PM, while the official contact/footer areas show 8 AM–9 PM, Monday–Sunday. Because of this conflict, the patient-safe instruction is to confirm current opening hours and last registration by phone before travelling.
| Timing item | What appears online | What patients should do |
|---|---|---|
| General service timing | A homepage block mentions 8 AM–10 PM service. | Do not assume this is always current for every department. |
| Contact/footer timing | Official contact/footer wording shows 8 AM–9 PM, Monday–Sunday. | Use this as a conservative timing signal, then call before evening visits. |
| Doctor timing | Not safely guaranteed for each listed doctor. | Ask for the exact doctor’s schedule before travelling. |
| Lab, dental or procedure timing | May differ from general clinic timing. | Ask separately for lab, dental, injection, wound care or procedure availability. |
| Ramadan / public holidays | Not reliably fixed from the general page. | Call the same day before travelling. |
Last registration matters: a clinic may close at 9 PM or 10 PM while last patient registration, doctor queue, lab sample acceptance or procedure availability ends earlier.
Insurance and direct billing questions for Prime Care Medical Center
PCMC says it accepts members of insurance companies, but an insurance logo or old network list does not prove your exact visit is covered. Your insurer, TPA, network, policy tier, doctor, service, procedure and approval rule all matter.
Ask exact network
Give your insurer, TPA, network and policy type. Ask whether PCMC Mussafah accepts your exact card today.
Ask service coverage
GP visit, dental treatment, injections, lab tests, wound care and minor procedures may be handled differently.
Ask approval rules
Some services may require referral, pre-approval, co-pay, deductible or cash payment with later reimbursement.
Never assume coverage: even if another patient’s insurance worked at PCMC, your plan may have different network, TPA, service, waiting-period or approval rules.
Prime Care Medical Center fees: what to ask before treatment
Reliable current fees were not published for every PCMC service. That is normal for many private clinics because costs may change by doctor, procedure, dental work, lab item, insurance plan and follow-up rule. Ask for the total expected cost before service begins.
| Visit type | Fee questions to ask | Common surprise to avoid |
|---|---|---|
| GP / family medicine consultation | Consultation fee, registration, follow-up policy, medicine and lab add-ons. | Assuming follow-up or medicine is included. |
| Dental care | Consultation, X-ray, cleaning, filling, extraction, orthodontic assessment and follow-up cost. | Thinking a dental procedure equals a consultation fee. |
| Injection or IV service | Doctor order requirement, medicine cost, nursing charge, observation time and total bill. | Requesting treatment without a valid clinical instruction. |
| Wound dressing / sutures | Assessment fee, dressing material, procedure fee, follow-up visits and medicine cost. | Paying before understanding separate procedure charges. |
| Blood glucose or lab-related check | Test price, report route, consultation link, insurance approval and repeat test fee. | Thinking every test is covered by insurance. |
| Health checkup | Package name, included tests, excluded tests, doctor review, validity and report timing. | Using an old or expired package price. |
Fee script: “Please tell me today’s full price for [service]. Is consultation separate from lab, medicine, dressing material, injection, dental work, report copy or follow-up? What does insurance pay and what do I pay?”
What to carry for a Prime Care Medical Center visit
PCMC’s own FAQ tells patients to bring Emirates ID, health insurance card, medications and medical records from other facilities where useful. Carry only what is needed, and do not send sensitive documents to unverified numbers.
Basic documents
Emirates ID, insurance card, appointment message, registered mobile number and payment method.
Medical documents
Previous reports, medicine list, prescriptions, allergy details, dental records or discharge summary if relevant.
Insurance documents
Approval reference, referral, claim form, insurer/TPA message and policy card where required.
Privacy caution: do not send Emirates ID scans, insurance card photos, prescriptions, lab reports or diagnosis details to random directory numbers, social pages or unofficial WhatsApp accounts.
Prime Care Medical Center location and map check
Official PCMC content identifies the clinic as being in Shabia 10, Mussafah / Musaffah, Abu Dhabi, with P.O. Box 92638 listed in the contact footer. Because the public contact page does not give a full street-address line in every place, call before relying on a map pin.
How to read Prime Care Medical Center reviews safely
Reviews can help with practical planning, but they are not proof of medical quality, licensing, fees, insurance acceptance or doctor availability. Use reviews as a clue, then confirm through PCMC and official Abu Dhabi channels where needed.
| Review topic | Useful clue | Safe follow-up question |
|---|---|---|
| Waiting time | Helps you plan arrival and avoid peak queue times. | “How long is the wait today for this doctor or service?” |
| Reception and billing | May reveal registration or payment friction. | “Can you confirm the full fee and insurance rule before registration?” |
| Doctor communication | Shows patient comfort and communication style. | “Is this doctor available today, and what language support is available?” |
| Dental service | Can help prepare for procedure questions. | “What is included in the dental estimate and what is separate?” |
| Location and parking | Helps with Mussafah arrival planning. | “What is the nearest landmark and easiest parking or drop-off point?” |
Complaint, license and regulator route in Abu Dhabi
For normal appointment, fee, billing or communication issues, start with PCMC first. If the issue is a serious healthcare complaint in Abu Dhabi, Department of Health – Abu Dhabi provides official routes for medical-error complaints and tools for facility and professional checks.
Ask the clinic first
Request appointment reference, invoice, approval status, doctor availability, branch contact, complaint form or manager route.
Ask insurer or TPA for coverage disputes
For network, approval, co-pay or claim issues, your insurer or TPA may need to confirm coverage and billing rules.
Use DoH route for Abu Dhabi healthcare complaints
Use Department of Health – Abu Dhabi tools if you need facility/professional lookup or medical-error complaint navigation for Abu Dhabi care.
When not to wait for Prime Care Medical Center booking
This guide is for routine visit planning. It cannot decide whether your symptoms are safe to wait. For serious or rapidly worsening symptoms, use emergency care immediately.
Ambulance
In the UAE, call 998 for ambulance help in a medical emergency.
Police
Call 999 for police emergencies where immediate safety support is needed.
Fire / civil defence
Call 997 for fire or civil-defence emergencies.
Seek emergency medical help immediately for severe chest pain, severe breathing difficulty, stroke-like symptoms, heavy bleeding, major injury, severe allergic reaction, loss of consciousness, poisoning, severe burns, severe dehydration, severe abdominal pain, severe child illness or any rapidly worsening condition.
Prime Care Medical Center Abu Dhabi FAQs
Where is Prime Care Medical Center located?
Prime Care Medical Center is described by its official website as being in Shabia 10, Mussafah / Musaffah, Abu Dhabi. Its contact footer also lists P.O. Box 92638, Abu Dhabi, United Arab Emirates.
What is the Prime Care Medical Center phone number?
The official PCMC pages list +971-2-5538188. A WhatsApp route +971588171988 is also shown. Confirm you are using the official clinic channel before sharing personal or medical documents.
What are Prime Care Medical Center timings?
Official PCMC pages show mixed timing signals: one page says 8 AM–10 PM service, while contact/footer areas show 8 AM–9 PM Monday–Sunday. Call before visiting, especially near evening closing, Ramadan or public holidays.
Can I book an appointment online?
Yes, PCMC has an appointment page with service choices such as health checkups, family medicine, general medicine and dental care. You can also call the clinic to confirm same-day availability.
Can I walk in without an appointment?
Do not assume walk-in. Call first and ask whether walk-in is accepted today for your exact service, doctor, dental visit, injection, wound care or lab-related need.
Which doctors are listed at Prime Care Medical Center?
Official PCMC pages list Dr. Renuka Ramasamy, Dr. Ahsan Javaid Akhtar, Dr. Shahida, Dr. Arya Girijamony Venu, Dr. Swaliha Thasnim and Dr. Athira Krishna with family medicine, general practitioner and general dentist titles. Confirm current timing before travel.
What services does Prime Care Medical Center list?
Listed services include GP consultation, family medicine consultation, counselling, injections, IV fluids, nebulization, blood glucose check, suturing and suture removal, wound dressing, infected nail removal, abscess incision and drainage, first-line fracture management and patient education.
Does Prime Care Medical Center accept insurance?
PCMC says it accepts members of insurance companies, but your exact coverage depends on insurer, TPA, plan, network, branch, doctor, service, approval, co-pay and exclusions. Confirm directly before treatment.
How much is consultation at Prime Care Medical Center?
Reliable current fees were not published for every service. Ask for the consultation fee, registration fee, dental cost, injection or procedure cost, lab charges, medicine cost and follow-up policy before you agree to service.
Which emergency number should I call in the UAE?
For medical emergencies in the UAE, call 998 for ambulance. Police emergencies use 999, and fire or civil-defence emergencies use 997.
How this Prime Care guide was refreshed
Independent medical information note: UAEMedicalCentres.org is not Prime Care Medical Center, not a clinic, not an insurer, not a TPA, not a regulator, not a diagnostic lab and not an emergency provider. For appointments, medical decisions, doctor availability, fees, insurance coverage and urgent care, confirm directly with the official clinic, insurer, Department of Health – Abu Dhabi or UAE emergency services.